Pet Supplies Plus Grayslake

This location does such a great job of helping you feel welcomed, accommodated, and value. We regularly do pick-up and the staff is quick, friendly, respectful and responsive. On the days when we have a little more time we go in and the team members are always kindly tolerant of my pet loving children. They’ve got a great selection!

I used the Gurnee store a lot before coming here but now this one is so much closer to my house. This store though wow, it's brand new the facilities look amazing like the self serve dog wash and the grooming station. The great part is that the staff is quite knowledgeable about all the brands and can help narrow down what you need based on price or animal specifics. I will absolutely be using this store from now on.

My first visit here! I liked the size of the store and especially the cleanliness. I will definitely return for additional pet supplies.

The assistant store manager is extremely knowledgeable and friendly. I left really impressed by her good-natured customer service skills. Nice work! You've got a loyal customer in me now.

Visited the new Grayslake facility recently and I must say we were impressed. A gentleman assisted us (manager or owner), very knowledgeable. Only had 1 bag of dog food I needed and offered to order 3 more and paid for everything so I was able to use my 25% off coupon. I also see that they will honor any other online/store offers, which is great since it's so close to home. Great customer service goes a long way with us, keep it up. Much appreciated. Look forward to hearing from the store when my order comes in.

1.Staff are super nice and helpful!
2.I am glad there is a Pet Supplies Plus near where I live.
3.The fishes, reptiles, birds and hamsters look well taken care of as an animal lover and customer I appreciate their attention to details like this.

Just got a new pup. Sure maybe some of the employees may not know everything about every single product (referencing a comment from another review) but they always have an assistant manager or store manager there who is experienced and more than happy to help! I’ve been in multiple times looking for specific reqs for more natural treats, food, shampoos and bones and felt well taken care of and learned a lot from the assistant manager - being a new pet owner! The store is also very clean and well stocked compared to other pet stores. The groomer is also very kind and has many years of experience. Highly recommend this location!

I've been going to pet supplies plus for years! Highly recommend shopping here for your pets!

Super friendly staff, awesome rewards program, and the self-serve baths are a game changer if you have dogs that need frequent grooming!

Really helpful and friendly people working there!! I'll for sure be making it my regular doggie supply place

Great new location and extremely friendly staff! They really all went above and beyond to help me out and even carried the cat tower out to my car! Thank you very much!!!
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Great place to get stuff. My dog loves visiting and shopping.

Very knowledgeable, helpful staff! Great location...best parking I've ever seen for a strip mall.

Staff is always friendly and helpful. Store is clean.

Great place to bath your dog highly recommended this place and price are good too.

One of my favorite PET SHOP downtown,
Pet Supplies Plus Grayslake

Friendly staff at this newly opened store. Well stocked with products. Very clean!

Friendly people, clean store. The dog wash stations are a life saver!

Newly opened. Friendly staff. Big store.
Very nice.

Really nice, clean store