O'Reilly Auto Parts

Stopped by after AAA recommended I get my replacement battery installed there. Had already stopped at 2 other places and was told it couldn’t be installed, but Dianne at O’Reilly was incredible! Not only did she assess my vehicle and agree to replace the battery, she also gifted hot wheels to my 2 boys who were with me so they could play during the install. Her friendliness and kindness was quite literally unmatched with the morning we had already had. I’m so thankful and will absolutely return with any auto needs in the future.

Exemplary service today at O'Reilly's Auto Parts in Vernon CT by Jeffrey, Assistant Store Manager, who sold and installed a new battery in my minivan in under 10 minutes! Thank you for the kindness and a smile, it made our day 👍

The manager, Jeff, was extremely helpful and efficient. It's nice to see such great customer service.

This O'Reilly is the best of Dianne asset Manger. I will come back because her

The cashier came outside to help me buy the appropriate glue to fix my back window from falling out of my 2002 Ford escape hatchback. Granted it wasn’t the correct way to fix it but the JB Welding glue that he helped me pick out,worked perfectly, so thank you for taking the time to look at my truck n then spending the time to read n pick out the appropriate glue adhesive that withstands 3000 psi. Its still holding solidly to this day .

Great store. Staff was helpful

The store in Vernon has always been very helpful, would recommend. I had an issue with a rebate and the corporate folks took care of it right away.

I went to O’Reilly auto parts a few nights ago to get a new windshield wiper. I mistakenly purchased the wrong one, and went back inside for assistance. The gentleman Tyler was understanding and very helpful. He had no problem processing a return, helping me find the correct windshield wiper blade, and then installing it for me because I’m not that good at doing it. It was a wonderful experience and I would recommend going there for all car needs.

This evening I realized that I HAD to change my windshield wipers, I could hardly see. I pulled into O’Reilly’s at 8:56. I thought it closed at 10:00 until I saw the sign on the front door. I ran in and asked the two young men if I had time to get them. Chris and Aaron were so helpful and showed me the ones I purchased. I told them I was going to look up on how to put then on by watching YouTube. . By now it was 9:04, and before I knew it, they were outside putting them on for me. It wasn’t the easiest job, and I felt so bad keeping them past their shift. What wonderful customer service. I will definitely go back and I hope O’Reillys knows what great employees they have in Chris and Aaron.

Great guy installed my wiper blade!@@

Corey and Rob are very helpful everytime. When I need to get a parts for my work trucks there are on the ball. If they don't stock the part I need they always find way to get it to me. They know I can't be off the road in my line of work. Keep up the good work and great service guy's 👍👍👍👍👍

Sales associate (Tyler) was super friendly and helpful. Needed to replace the wiper blades on my car. Had some issues finding a blade that connected, but Tyler stuck with me trying different blades to find the right one.

Very customer friendly & helpful. Prices are a little bit higher. But not too bad. Good variety of products

Employees are amazing. 10/10 better than advance auto. You guys always have what I need in stock or within an hour or two. Incredible, absolute amazing service.

Always excellent service, greeted before you're all the way through the front door, unlike any other local parts store. Knowledgeable staff always helpful. New favorite parts store.

Being a life-long auto parts pro, I find O'Reilly Auto Parts to be the most pleasant parts and accessories retailers on Planet Earth. My local(er) store Manager, Lance, is truly a fellow auto parts pro . . . friendly, knowledgeable, and engaging. In closing, Lance keeps his sparkling-clean store as spotless as my dear friend, Alex Miladinovich's, "Hot For Teacher" NHRA Nitro Funny Car. Nuff cedd.

Their staff is very knowledgeable helpful reasonable prices. Very relaxed friendly atmosphere makes you feel like you're coming into one of your family members business and or store

I feel compelled to share my story about the extraordinary service I received from Nikko at O'Reilly's (of Vernon, CT) today. After being given an outrageously expensive quote to replace a headlight bulb at a local garage, I sought to cut costs by going to O'Reilly's. Nikko was beyond helpful in finding the bulb, and exceeded expectations by not only replacing one, but both headlight bulbs for me. He was patient and took time out of his day to help me. I will spread the word to others and definitely return to this store next time!!

Great experience thanks to Donald. He went out of his way to help me out. The Vernon store will be my first choice for parts in town.

The people here are well-trained and very knowledgeable if they don't have an item in stock they usually get it in one day. Most times I do go they usually have the part right then and there