Big Lots

I recently purchased a couch from a lovely lady in Gastonia however, I received it with missing legs. I went to big lots in hopes to find some that would match and was amazed by the customer service! Alira and her manager were so kind and helpful! I was able to find exactly what I was looking for and left extremely satisfied!!

Good prices, unique items, cheep snacks. My daughter ended up buying a couch there today.

Love Big Lots..just wish it Was closer to me...so I can come every day🌞 😂🌹

clean store with super sweet employees! the lady that checked me out in the afternoon 7/16 was very nice! also great price on the revlon nail polish!

The cashier we had was so friendly & charming. She is so knowledgeable about the store. I hate I didn't get her name but know her when I do see her again.

Great Store,everything was so easy to find, and checkout was a breeze!

Awesome deals and a great variety. I'm always greeted with a smile and friendly atmosphere. Members of the staff are very courteous and knowledgeable of their store which is a great asset to customers. Definitely one of my faves. Big Lots see ya soon!!!

With the covid-19 pandemic that has disrupted and touched each and every one of our lives; it's really been quite some time since I've been anywhere. So early this afternoon, I ventured out to Big Lots since I hadn't visited one in over 10 years. Remembering them as a deeply discounted alternative to your big box stores. As will happen, there prices had also gone up. But, after circling the aisles, I was able too come upon some item's that were marked 50% off etc; so there are still quite a few really nice bargains to be had. Sign's were posted everywhere concerning the mandatory need for wearing masks. Upon entering the store, immediately to the left was a table with paper towels, hand sanitizer and disinfectant available for your use. There were also signs for immediate job openings. Too paraphrase; ask too speak with the manager about a job and start today. The staff was younger, friendly and exceedingly polite. They have veterans discounts available as well. And the entire store is handicap accessible. It was extremely well lit and very neat and clean. If you took the time to read this review, please take a 1/2 second and click like. Thank you.

I just had the most pleasant experience with an employee at this store. Janiah (spelling may be incorrect) was so pleasant and has great energy. Such a breath of fresh air to a young employee with great manners and positive disposition. She made my evening.

Big Lots has come along way since I first started going there back in the 90s!! The customer service is 100% and the items you have are beautiful! The Gardening dept is very hard to be pulled away from! I absolutely loved my experience there. The prices are good, not as cheap as other major stores but still good. Thank you. 😊

They have a discount card that helps out a lot at the end at a great prices in the store

The prices here are always fair, and there are a variety of products to choose from. It is one of the smaller "Department Stores", but if you've never been or haven't been in awhile then I would recommend a visit soon. The employees were pleasant as well, but I never noticed more than a few of them working in the store at a time so sometimes it can be hard finding help.

Last night my wife and I went to the big lots at University and one of the associates worked so hard to locate a chest we were looking for. He checked the warehouse and called around to several stores until it was located. He then apologized for taking to long. I appreciate that level of customer service. (We really did not wait that long).

Prices are great and staff are generous.

With the remodeling of this location, the store feels bigger, brighter and found larger selection of healthier food options for purchase. The current staff were helpful in locating items. Look forward to the store's remodel completion and spending a little more time shopping. Great expansion on the indoor and outdoor furniture section. A lot of good quality furniture to choose from.

Excellent set ice and selection we will be back.

Nice staff and very friendly and helpful, high quality stuffs for lower prices

Overall the store was clean the customer service was great I went there for the easy leasing furniture where you can get your furniture the same day and pay it off in 3 months or 12 months I recommend this to anybody who needs some good furniture for about 3 to 5 years and you don't have to pay a lot of money no credit check is involved you just need a bank account and direct deposit. They have beautiful comforter sets I found a nice queen size and I saw a nice round wooden kitchen table

Oh my goodness.. I can not put into words how AMAZING April in your furniture section is. She went above and beyond a million times over for me. She did everything she could to find me a patio set (she heard the desperation in my voice) and because she did what she did for me. One way or another I was buying a patio set FROM HER!!! I told her I was heading to her store and she promised she would wait for me (her shift was almost over) and she waited... and guess what??? I am now the proud owner of the Broadmoor patio set and gazebo. 😊 Thank you so very much April.. I finally got my birthday, Valentine’s, Mother’s Day and Christmas present from the last 2 years! Eeeeeekkkkk I’m so very happy thank you thank you Big Lots for having April as an employee she loves what she does and it totally shows!!!!!!

I just wanted to share that because of the Manager Dave at the University location, I had one of the best experiences I have ever had.
THANK YOU to the store and the Company. Please don't ever change!!!!!!
KennyB