Walgreens

Great staff and thank you for support on Mattress Firm East Longmeadow fundraising event.

It's Walgreens, you can get everything here, food, medicine, cards, and candy. Easy parking, has an ATM.

This store is generally well staffed, but always seems to have the middle holiday aisles a mess. The pharmacy is pretty fast and a good place to get your vaccines. They had a long line today but it went quickly.

Walgreens needs to get it's stuff together with computer systems ordering prescriptions and deciding what kind of health store they are.

I just want to share my overall experience with shopping via same-day delivery. I placed an order online for 4 items on the Walgreens website, which offered free delivery, so I signed up for it. Within 1 hour, my order was at my doorstep, approximately 3-4 miles away. However, 1 item was missing, and at that point, I wasn't sure if Walgreens had made a mistake or if the DoorDash driver had taken or stolen the item from the bag. The paper bag wasn't sealed (Walgreens should address this issue, I think; putting items in a sealed bag or at least stapling the top of the bag would enhance security.) It was an $8 item—not a big deal. I called the store, and associate Linda informed me that the manager had already left and there was nothing she could do: she couldn't issue a refund, reward points, and I would have to come into the store and talk to the manager. This was inconvenient for me as I don't live near that store and didn't intend to go that way anytime soon. So, I'm just leaving this review to make people aware and to urge Walgreens to at least fix some issues. What if the person is handicapped, about to leave for a vacation, or just temporarily at this location? If they are unable to come into the store, what could Walgreens offer? If you chat on the Walgreens website, they will tell you they can't fix issues either and that you have to go to the store in person. Just be aware, folks, and think twice before ordering deliveries from Walgreens. This isn't the first time they've (WALGREENS AS A COMPANY!) messed up. You might be better off turning to Walmart, where they can issue a refund over the phone on the spot. This happened on 2/14/2024 around 4:00-5:00 pm. And I know they probably short staff after corporate cuts., and corporate don’t really cares or know how to help.

I have appreciated this pharmacy very much for the past year. I don't know if the pharmacist I've dealt with recently on staff is new or I hadn't noticed the staffing change but this person is extremely unhelpful and got downright condescending with me when she made a bad error on my required daily medication. I have never had a problem here prior but am debating if it's a good place to continue to use for my family and myself. No one likes to be treated badly especially when it's supposed to be a trusted part of your care team blaming their mistakes on a patient. Her behavior needs to be reviewed as well as her errors.

I am an asthmatic and rely heavily on my inhaler. I was told that my prescription needed to be confirmed by my primary care. I waited and waited and then last night received an email from Walgreens that their was a problem and I had to contact dr. office. I did and after a half hour on the phone found out that Walgreens had never contacted the primary care.
Walgreens, you dropped the ball and this medication is a necessity!

Prescription was called in on Monday and didn’t get the text notification until Friday. Went in to pick it up and they couldn’t find it. What’s the point in even having a pharmacy when they can’t even provide in a timely manner yet alone provide the medication itself. CVS from this point forward.