Broome St. General at Platform

A wonder emporium of goods 🤩 I only captured the food stuff but there’s so much more - ceramics, perfumes, self-care, the list goes on. Instantly obsessed with this place. Both employees were so friendly shared laughs with both and got some recommendations of things they’ve tried. Where else can you get Momofuku ramen and Wonder Valley olive & lotus exfoliant? LOVE

Great one stop shop for gifts! Love the beauty selection. Employee at front desk was helpful and knowledgeable about skincare products.

Very cute store

Great customer service.

They have nice, if overpriced items, but on multiple occasions I have found their food items to be past their expiration dates!! If you work here, please check your stock to make sure your items are not expired.

store has absolutely gorgeous things, perfect selection of gifts, beautifully curated and presented. HOWEVER - the customer service both times i've been there has been awful. when you're paying that much for luxury goods, you expect the shopping experience to be further enhanced by the shopkeeper - a greeting, an offer to assist, a suggestion or two, eye contact? none of that happened here, both times (same employee). in fact i felt like a burden/annoyance/inconvenience. it totally detracted from the experience. all of the items in this store are available online, so the customer service & experience are what will (or won't?) keep this store's lights on. highly suggest training or hiring staff to be friendly, helpful, personable if you want customers to keep coming back...

An employee, presumably the owner, parked her SUV in the bike and bus lane to load and unload items. Very poor form--bad citizenship, and a bad neighbor. It caused a lot of other drivers to be confused and think the bus lane was for regular traffic, and others followed her example and parked near her. There's a loading zone just around the corner. And she ran over several curbs to get there, so it was obvious what she was doing. If this place is so disrespectful of laws, norms, and other road users, it can't be a good place to spend one's money.