CVS

Girls at register were great and friendly. Explained issues in past in locating card at other store and they had no problems finding it. A+

Management member Susan was so lovely to me earlier when I had a 10 minute long ordeal with my Carolina cash. She was very patient and kind and demonstrated excellent customer service. God bless you Susan!!

As a veteran of the restaurant/retail industry, I learned that people are 10 times more likely to call and complain (back in the day when there was no internet) and/or complain via the Internet if they have a negative experience as opposed calling/internet rating with kudos and accolades if they have a positive experience. I'm going to go against the protocol here. I've been dealing with "inept fecklessians" (yes I created a word; I made feckless into a noun form) several times over the phone today regarding an Amazon purchase. The last fecklessian I spoke with was about a half hour ago at 8:30 pm with a UPS representative. I have a package to return to Amazon, and in order to return it the UPS worker at the store would be scanning a QR code and packaging the item. I looked for UPS stores online that were open late, and 900 Assembly Street showed that they are open until 10:00 pm, while stating that this location is an "access point location" as opposed to a regular UPS store. I specifically told the UPS rep over the phone that I would be needing the worker at this location to scan the item and package it. She said that was no problem after putting me on hold. I double checked and asked her again and she said yes.
I currently have a hard time getting around in reference to a back injury, so I called the CVS store in order to corroborate. The person who answered was very courteous and pleasant to deal with and, instead of waffling around like the fecklessians did earlier, she was extremely clear and to the point stating that the store is only a pickup and drop off location, and nothing else can be done. I told her thank you for saving me a trip there, and explained what the UPS rep said, and she laughed and said "that's why we keep getting all these people in here trying to get stuff done with their packages".

After we got off the phone, I was thinking about the nice young lady saving me a trip, and decided to call her back and ask for her name while telling her that I was going to give her a nice five star review. We chatted for a moment, and I could feel the appreciation coming to the phone.

Her name is Taylor.

Thank you Taylor for not being a "fecklessian"!

You're great! (Bosses, she is a keeper)

Kip

P.S. For those of you reading this, think about doing this for somebody like Taylor who made your day a bit better. It will make them feel good, and it will make you feel good.

My pharmacist Laura, she is a very nice lady! I would get 10 stars if I could. She did excellent work. I really appreciate her help.

I'm going to give this CVS on Assembly Street five stars if I could give ten or twenty Stars the cashier Alicia excellent customer service she greeted people as they came in the door she was polite and friendly and very helpful and as you left she invited me back I was in the store in the store 30 minutes and not only did she greet me other customers as well you need to hire more like her great job Alicia keep up the good work

I don’t shop at this CVS often but had come in twice on this day because my phone died and I needed to get a charger so I could call an Uber otherwise I would be stuck in downtown, the cashiers were so sweet and didn’t ask any questions exchanged my things and sent me on my way, thanks for helping me on a night where I was nervous about getting home.

Had a wonderful experience with the staff at checkout. So informative and nice. It was 8am in the morning and they seemed happy to be there which is awesome this day and age. Sure they had some stock missing, but that’s become the norm these days.

I am so loyal to this pharmacy. I have been going to it for years and I've always gotten the best customer service. The pharmacists are so nice and they're very caring - always helpful and always quick to fill your prescription. I drive from Forest Acres to go to this store because the customer service is that good.

I've had nothing but a great experience at this CVS. The store is always clean, items stocked, and staff very friendly and professional. To give a pharmacy a 1-star because of prices beyond their control is pretty ridiculous. It's also very sophomoric to rate a 1-star and not give any details about your experience as well. The store and staff are awesome and I recommend above all other CVS locations in the area...

Best CVS location in town. Always have what I need in stock. Joseph is the best pharmacist around. I had cut myself pretty bad at work and this is right down the street. I figured they could at least help me pick out what is best to treat my cut, but he looked at my cut and let me wait to make sure it stopped bleeding so I didn’t have to go get stitches, and he even helped clean/dress my wound. Very thankful for him!

pharmacy staff is respectful and always does their best to get things filled quick and correct! even doing the brand vs. generic with no questions asked which is a blessing some dont even realize when thats the medicine you need regularly!!

They are very helpful and efficient in getting me in and out.

Always open and always got what I need. Stay cool, CVS.

Always comes in clutch because of the 24hr service.

It is very rewarding.

Great CVS

Good

Fast At This Location