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T-Mobile Authorized Retailer

Mobile Phone Shop in Pasadena

Updated: March 16, 2024 08:50 AM

T-Mobile Authorized Retailer is located in Pasadena (City in California), United States. It's address is 1271 N Lake Ave #22, Pasadena, CA 91104.

1271 N Lake Ave #22, Pasadena, CA 91104

5V98+2P Pasadena, California

(626) 797-1361

t-mobile.com

Check Time Table for T-Mobile Authorized Retailer


Monday10 AM to 9 PM
Tuesday10 AM to 9 PM
Wednesday10 AM to 9 PM
Thursday10 AM to 9 PM
Friday10 AM to 9 PM
Saturday10 AM to 9 PM
Sunday11 AM to 7 PM

Questions & Answers


Where is T-Mobile Authorized Retailer?

T-Mobile Authorized Retailer is located at: 1271 N Lake Ave #22, Pasadena, CA 91104.

What is the phone number of T-Mobile Authorized Retailer?

You can try to calling this number: (626) 797-1361

What are the coordinates of T-Mobile Authorized Retailer?

Coordinates: 34.1675589, -118.1332291

T-Mobile Authorized Retailer Reviews

Elber Henriquez (Elberizko)
2024-03-04 23:29:17 GMT

Not an exaggeration when I say that this location may be the best T-Mobile I have step foot in. The staff was overly friendly and very welcoming. They resolved the simple issues I had with my phone and seemed more than happy to do so. Along with top tier customer service, the store was well organized, clean, and very presentable. Can't say enough about this store!

Christopher Martinez
2024-03-04 22:29:28 GMT

this location has great service, walked in for an iphone upgrade and the staff made the process very fast/easy. Had the privilege to be helped out by Victor who was knowledgeable about his services and had great customer service! Definitely recommend this location!

Jason Lowe
2024-03-12 00:58:33 GMT

Jose was the best ! He helped me get a new phone and provided the best customer service ! He rocks ! Whole crew was amazing too! Jose knew his sports too and he gave me a new streaming service to watch them ! Amazing !!!

stephanie munoz
2024-03-12 04:42:08 GMT

was last minute shopping for my daughter's birthday present, thanks to Richard I walked out with an Ipad at an amazing price (: I appreciate his patience and time, will definitely be coming back for any other electronic needs

Oscar Morales
2024-03-04 22:19:59 GMT

I came in with so many issues and Victor was able to help me resolve all of them and saved me money in the process, this is now my new favorite store

jose gomez
2023-10-24 18:45:32 GMT

My experience with T-Mobile's upgrade process was exemplary. From the knowledgeable staff to the extensive phone selection and impeccable network coverage, T-Mobile continues to be my go-to choice for all my mobile needs. I highly recommend their services to anyone looking for a hassle-free and reliable upgrade experience.

chris reid
2023-09-07 01:53:22 GMT

Thoroughly enjoyable experience!
Daniel and Edward gave me exceptional advice. Can’t go wrong with this location and its entire staff.

Evelyn Romero
2023-10-22 04:00:13 GMT

I was a Verizon customer for 8 years and I walked in curious about how getting a new carrier would look for me. The staff was super inviting and friendly and won me over! Great deals and promotions. I will be telling all my friends!

Faye Cottrell
2023-09-22 20:59:03 GMT

Great Service, helpful, knowledgeable, friendly. Explained Everything. Thank you Edward, Boban & Sylvia. Updated my S8 to A54 5 G, new(free) Galaxy Tab A7 tablet & Watch6, Promotion & Credits lowered $$. Spending $900- 1800.00, that would be a No.
I appreciate you! Thank You <3

Marcela Flores
2023-10-21 00:28:03 GMT

I visited the store to upgrade a phone and the sales person was super helpful and patient with me. I always recommend this store to my friends and family, I’m super happy with my new phone!! Best customer service.

Samantha pineda
2024-03-11 20:50:41 GMT

Great customer service Richard was very helpful. Came out with a new iPhone 15
Will be coming back

jazmine rauda
2023-10-22 00:55:53 GMT

Such great customer service, everyone is always very welcoming. I would love to thank the team for giving me such a great experience.

Your Pursenality
2019-04-17 20:15:53 GMT

Very clean, organized, the representatives greet you as soon as you walk in, their knowledge is excellent and their eagerness to help shows. Gigi was our representative and she went above and beyond to help us. TMobile staff answers any questions you may have and go through their answers thoroughly.

Diamond Geezer
2023-02-11 19:45:26 GMT

Daniel was of great assistance to a neighbor of mine upgrading from an iPhone 7 to an iPhone 14 as well as switching to T-Mobile home internet from AT&T. He was knowledgeable, efficient, polite and patient. I have a feeling he is fairly new to the store and I hope he stays (and gets a promotion!). Our customer service experiences with T-Mobile is hit and miss (both in store and when dealing with various call centers) and it all depends on who you get. If customer service starts off bad with a particular rep, it will only get worse so move on ASAP to someone else if you start to get the run around and save yourself some pain. If you find a good one, hold on and don’t let go!

Angelina G
2023-07-25 19:56:58 GMT

Loved the experience i had i walked in and they had some great tunes playing and the representatives in store were a pleasure they were so kind and funny !!! All i came in for was a bill pay but left with a new speaker and a smile !!

Victor Sanchez
2023-10-17 01:43:59 GMT

Wow, I liked the information they gave me and the options. I think this will be my official store and I will recommend it to all my colleagues.

Jennifer Vargas
2024-03-11 23:28:57 GMT

Store has great customer service and Richard was the best

MAC
2023-10-20 23:16:01 GMT

Victor the store manager been a great help. He resolved an issue I had.

Salvador Gabriel
2023-07-25 19:50:10 GMT

I came in and was helped out by Dannie the assistant manager and she was super helpful was knowledgeable on their promotions .Loved the staff here they all had great vibes when we walked in.

Angela Louise Custodio
2021-03-02 04:45:41 GMT

I came in today to get my phone upgraded. I'm not going to lie, it was a long wait. But! Even though I waited a really long time today, I can't blame any of the workers at this T-Mobile. There were just so many customers lining up to be assisted, and initially, there were only two people working. It was insane. (It's not the employees' fault that they're understaffed!)

However, these two (Chris and Taylor) did a solid job helping each person that came in through that door.

I commend Chris in particular! He was amazing. I rarely see a customer service person be so upbeat, polite and efficient the same way Chris was. He was like an Efficiency Snowstorm: helping people with their phones and questions here, greeting and apologizing for the long wait to people entering the store, entertaining the customers he was assisting (my dude's got jokes), rushing to the backroom to get stock, remembering people's names, and even empathizing with an old lady who got her phone stolen. He was pretty much consistently helping out four people at the same time. It was exhilarating watching him in action.

He is quite possibly one of the best customer service persons I've ever met. 10/10 would recommend

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T-Mobile Authorized Retailer Directions
About Pasadena
City in California

Pasadena is a city in Los Angeles County, California, United States, 11 miles northeast of downtown Los Angeles. It is the most populous city and the primary cultural center of the San Gabriel Valley. source

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