Planet Smoke and Vape

Love this place! Best vape shop in town. Great selection, great pricing, and courteous employees that are very patient. Also they know the product very well. I highly recommend coming to Planet Smoke & Vape!!!💯 💨 🔥

Seems to be the only place in Vancouver open late. You ever try and get vape juice passed 8pm? If so then most likely you ended up here! Nice selection as well.

Great customer service! Thank you to Jeremy for going above and beyond for me! I think he deserves a raise!😉 And thank you to his supervisor, too!

Second time in. Alexandra and Troy gave excellent customer service. If you're gonna vape, come see them. 10/10!

I dont know what his name is, the worker-guy(?), dude behind the counter(?), idk im pretty stoned so intelligable words are few and fleeting, bear with me. Anyway he was super friendly, very easy to talk to, i am taking a fat bong rip right now in hos honor. I keep coming back to this specific store consistently because he's cool. Theres another store closer to my house. But he's cool. So thats where i go.

Planet smoke and vape is awesome! Special thank you to Ethan over the years. He has been a stellar employee. Always positive, helpful, knowledgeable, and friendly. Highly recommend this shop, and his service is unbeatable. If Ethan is working, the service you get will be top notch. Thank you for taking the time to learn your product and safely direct me & everyone else.

I've gotten a few vapes from here and have always gone through troy. He's very knowledgeable about products and his honesty has helped find some of my favorite brands

Had a really good experience here, knowledgeable and helpful staff. Very friendly and was a pleasure to talk to! I was very vague and specific at the same time and he was still able to help me find something I liked(:

I live this store I've been there since they opened and I was there first customer. I've been there and they are amazing.

Their selection can be low at times but I had an issue where two vape juices I bought that I don’t normally buy burned out my coils back to back. They were able to give me 50% off a juice the next time I came in. Will definitely keep coming in.

Went to see if they happened to have some original aegis boost pods, and the person who helped me was so nice and she looked through a bunch of old stuff trying to help me out . I ended up getting an xros 3 nano , a pack of pods and some juice for a decent price . I wish I would have got her name but she was super helpful and knowledgeable about the products. Will definitely be back .

They helped me pick out a cool "water pipe". Excellent customer service.

I’ve been going to this store for a while and it’s always been a great experience. I am writing this review because of the great experience I had with their employee, Matt. He was super friendly and greeted everyone that came in the door. He helped me find exactly what I was looking for and even threw away my packaging for me before I left. I would recommend anyone looking for smoking products to check out this store and hope you're lucky enough to see Matt working there.

Troy initially helped me purchase my first Vaporesso mini, helped me find the right juice and was even kind enough to show me how to fill it! All the rest of the staff have been super helpful, pleasant and knowledgeable.

First time being in & let me just say, great experience overall, very informative & friendly. Matt was a swell guy, Go Check Them Out! 🤘
I Love all the decks on on the walls, wish they were for sale haha.

My new go-to! Open late, prices are reasonable, selection is great, and the customer service was excellent. I would recommend to the experienced or novice vape user.

Been coming to planet smoke for probably 2 years now. It's a really great shop with cool employees and lots of cool glass and products to look at even though 90% of the time I'm just getting juice. They were very nice and exchanged a faulty vape for me today and the process was very seamless. I live right by a vape shop but I'll always drive then extra 10 minutes to give them my business!

I came in to find a new puff bar I would like, Matt helped me with every question I asked.I came in right before closed and he still was so sweet and helpful. I found exactly the things I wanted with his help plus a few extras I’m excited to try. Thanks again Matt :)

MATT is amazing!! Was in last night and needed help getting a new vape so I can start lowering my nic. He was so helpful, knowledgeable and kind! Will be back for sure! Also there were like 6 people that walked in the store while he was helping me and he was so attentive to them while not making me feel rushed.

Troy and Leland were so friendly and helpful I appreciate all their help ! 10/10