AT&T Store

Guy was helpful in getting my SIM card and activated w/AT&T. Was my fault that my Nighthawk router was not set to broadband so problem was obviously my end. But overall, a good experience and would recommend this store in a heartbeat. Thanks again!

Very impressed with the professional service they offer here, assistant was very patient and friendly👍

Corey is awesome! I was pleasantly surprised at how easy he made my rather difficult situation. He was knowledgeable, patient, kind, and helpful as we worked to trade in my old phone here for my Dad in Florida (at his AT&T store there). Everyone worked together as if we were in the same room. My Dad got his new phone with the credit applied and I was out the door before my lunch break was over.

These guys are amazing. Helped me get everything I needed. Help me fix everything that was messed up from the new Target AT&T people. The other one is always trying to push stuff off on us and you can never get any help at the one across from the mall. So I would recommend anyone to go to this location and literally talk to any of the sales people.

Tyler and Luis were awesome!! Great service and help at this store!

This was my first time visiting this store. I'm a first responder and wanted to know about their First Net plan. Jesse was very informative and professional. I then went back later in the day to confirm changing my plan. Corey G was the only associate on the floor. He did such a great job!! He's very patient, informative and knowledgeable in his job. There were 3 other customers there ..... multi-tasker for sure. I highly recommend this store .

Just went to get my information transferred from my old phone to my new phone and since I am a techno idiot wanted an expert to take care of it. The young man, Corey, who assisted me was patient, kind and very personable. He answered any question I had and made me feel very comfortable with the new device. He made sure everything was in working order before I walked out the door. I couldn't have had a better experience. It was busy when I got there but he handled everyone with patience and a smile. Really good customer service.

Excellent customer service compared to Cumberland St store, don’t even waste your time going there. I had an issue with my SIM card and my Apple Watch and they helped me right away with no wait time. After waiting 30 min at Cumberland St and getting nothing but attitude, I headed over to Quentin Rd and they helped me right away. Jess and Corey are very knowledgeable and extremely helpful with any concerns you may have. Very uplifting and awesome experience here overall.

We needed to stop services on a Direct TV account that the person passed away. I was given incorrect information from the customer service rep at Direct TV, I had spoken too earlier in the week. I spoke to Corey on the phone and he was great. Very kind and helped me set up an appointment. Dylan was incredible. He was patient and generous with his time. We resolved our issue after numerous phone calls. He kept his cool even when I was getting irritated. Much better service at this location, than the other store in Lebanon. A+ to Quentin road location. You guys rock! Thank you.

The new store manager Matt was fantastic to work with!! He explained the details of various offers and got us the best deal possible at a great price. When our new iPhone 8s came in, we went back to the store and received excellent service to port everything over. He made sure we were satisfied with the outcome before we left. I've told my family about the great service we received from Matt and wanted to do the same here.

In all of my experiences dealing with employees in customer service, I'm not sure I've met a more qualified, kind and efficient person as I did today. Cory G, thank you for fixing our problem and making the visit entirely pleasant. You made a difference and that should not go unnoticed.

We went in today and ordered new phones. Dillon was awesome! He was so helpful and knowledgeable. He answered all of our questions and explained everything perfectly. He made the process easy and painless and super fast!! Highly recommend this location!!

Dillon Graham should be commended for his excellent work. He was very knowledgeable and helpful. He solved a few problems for me quickly and easily. I also appreciated his friendly demeanor. Great service!

Corey and the manager on duty gave me amazing service! Went in to get a new IPhone 11 and was processed efficiently. They were very nice, and explained everything thoroughly! I highly recommend this location for a fantastic experience! Thank you guys so much! I love my new phone too!

It's great, the manager that was there on 6/05/2020 was fantastic as far as customer service goes, and SHE'S NOT RUDE SO GET THAT OUT YOUR HEADS. Other than that she's a perfect employee and I hope you guys keep her around for a long time 🥰. Nothings changed! Still great!

Ashley helped me today to switch from Verizon to AT&T and she did an absolutely awesome job. She spent over an hour fixing a port problem and I was impressed with her dedication to fixing the issue. I highly recommend everyone go to this location instead of the location on Cumberland.

Went in for help with my phone. The csr was super friendly and did what he could to help. When we realized I needed a new phone he helped us to find out what our most economical options were. Ended up buying an unlocked phone off of Amazon to keep my prepaid ATT plan instead of signing onto a contract plan.

Corey and Jess helped me decide on a good phone for my needs and shown me that our family was on an older plan and that if we switched over to one of the newer plans my family would save

I am an older lady and came into this location just because I needed help with some technical issues. Ashley helped me so quickly and I am so happy that she was able to get the problem fixed. She accessed my account and gave me a few options to think about in the future. It was such a pleasant experience. I advise everyone come to this location.

I don’t remember the her name but I work near by and my iPhone charger broke. I stopped in and the rep helped me out on a new one. It was a dual charger with a heavy duty cable (we all know how bad the stock iPhone cables are). Long story short, she was knowledgeable on their services the company offers and helped me with what I went in for. I highly recommend you visit!