Cricket Wireless Authorized Retailer

The store associates were very helpful,transfered my data over and helped me use new phone.Long time cricket customer.Clean store.Thankyou Abigail and Lauren

Lauren Asberry is an excellent professional. She is very knowledgeable in all areas of phone service. She is always smiling and very positive in her manner. I will recommend the Vinton store to all my friends because of her and her alone!

Lauren is the best. She explained the ACP program to me perfectly. Her customer service skills are beyond perfection!

I took my elderly Mother in to get a new phone. She's not able to use a smartphone so I'm glad they have simple flip phones. The young Lady there was so nice and helpful.

Great service signed up for ACP
Hbo max

Sabrina is awesome! Very friendly and knowledgeable. She did not employ high pressure tactics. Truly an asset to Cricket. May be switching from Verizon soon. Cricket has much better, no nonsense pricing with no hidden fees. Coverage, at least in this area is as good as Verizon (verified by family and friends that use Cricket).

I had the pleasure of being helped by Sabrina. She is very knowledgeable and super friendly . I wanted to switch phone companies and she was very helpful she even set me up with some accessories I will definitely come here more often and recommend anyone

Think i need 2 go back 2 cricket or straight talk, cuz these 2 boost phones r not right, one of thm takes alnite 2 charge, & will not b 100% n the morning, & it freezes up & now ive missed & important doctors apt., bout shoulder surgery..one boost wanted $40 & another $25, b7t dont hav money right now 2get it going again..

I couldn’t have received better mobile care! The manager Sabrina was knowledgeable, courteous and showed genuine concern for my issues.

Great customer service, Sabrina a ton of help when I couldn't make calls off of my phone

This store is so clean and the employees are extremely nice and helpful. I came in with questions about my bill and they’re very knowledgeable about the plans

The guy who fixed my phone stayed over 45 mins after closing time to make sure it got finished , Thank You 😊 he worked on the problem for over 2 hours and was nice to deal with the entire time

Great service from the Hardy Road store, always helpful. Very satisfied with my service & phone. Love the "no-contract" with service better than previous supplier.

Best phone of my life

Jessica, Lina, Donna, you rock! Awesome customer service. Thank you.

My friend bought a phone their today, he's happy with it 😁

Great job even make sure my phone was working after store closes need a phone go to Best buy

Great experience. Medo provided excellent customer service. Highly recommend.

Great staff!!

LOVE Cricket n Vinton shay & sebrina are the BEST I THINK THY BOTH SHUD GET A RAISE CUZ THY ARE THE BEST & THY KNO THEIR JOB VERY WELL & R VERY GOOD @WHT THY DO...