Grainger Industrial Supply

Blower motor went out Saturday morning ordered a new one online. Order was ready for pickup before 9am Monday morning. In and out in 2 minutes. Everyone was super nice. Highly recommend.

Easy online ordering and Ed at branch 145 was very friendly and helpful… even after hours!!

If you need it fast get it on will call and pick up. In and out in under 2 mins. Hard to beat the service.

I walked into the store but no one asked us if we need any help. After waiting for 5 kin a gentleman told us that he is going to get us some help. Finally, George came and asked us what we needed help with and then got us all the shoes we were looking for and after we finalized the shoes. He helped us with easy smooth check-out. Seems like he was new but was very polite and helped us. Thank you George.

Friendly and great customer service.

I needed two faucet cartridges and I ordered them online, pickup was easy. I noticed a problem with one cartridge after returning home and was able to bring it back and swap it out no problem.

I want to praise this Grainger location for its service and inventory. The original electric motor on my 70 year old furnace failed on me with the Chicago winter raging outside. I tried local HVAC part distribution centers, but none of them had a replacement available. Then I called the Grainger number and the customer service person pinpointed this Downers Grove location as the only one in the area that had a matching motor. The service was swift and excellent. Without them I would have been in a world of trouble. THANK YOU!

I needed some toggle switches. And last time i got a fan motor. This place has it all. great service. Nice people. prices are a little high. fast and easy ordering.

The only place to go for parts! Very good people to help you get what you need! I will definitely be back there shopping for more!

Great customer service. I was greeted when I walked in. They also loaded a heavy snow blower into my trunk.

Very knowledgeable staff, friendly, and prices are about average. They have just about any and everything.

Great service, the staff there went the extra effort to get the right stuff for me.

Fast in, fast to order, they quickly pulled items i needed and i was out fast. Friendly employees.

I been going here for a long time, counter people are always nice and kind.

Every time I need something this location is the one to have it in stock, personnel is friendly and knowledgable,

Great customer service, Thanks Alex

Great service!!!

Needed a bunch of hardware, Sue kept hunting and got enough to save the day... thanks

Excellent service considering Covid season.
Employees are in good spirits there.

Get the right answer right parts right service and the right peace of mind this is the place