Walmart Supercenter

We needed a new heater. Got this one. Keeps RV in perfect balanced heat mode

Even on Christmas Eve the customer service I received in the Electronics department was great. It was a mad house but the gentleman helping me was calm, cool, and collected. He provided service with a smile and that means something today. Thank you for helping me get a 58" TV - I appreciate you all.

They have a good variety of produce, clothing, kitchen appliances, and more. The store is pretty well organized and usually they are stocked nicely

This is a LONG OVER DUE POST!

I want to give a HUGE SHOUT OUT to the manager APRIL (don’t have her last name, but she is a manager)

I had been scheduled for a tire replacement at walmart when I got there the first time I was told by the tire center that they are full and can’t take anymore vehicles I had an appointment but they were so booked that they had to reschedule me to the next day! I said okay that is fine, they take my information I get the text confirming appointment and I go about my way! The next day comes and the gentleman is looking up my appointment and says to me that they are short staffed and can’t get me in .. at this point I’m getting annoyed because I was scheduled for the 8 AM slot, I took work off, & I have my 1 yr old with me , but I didn’t want to make a scene and asked them when can I get in they said next morning. So we go through the whole process of re confirming the appointment and I leave. Now the next day comes! I go in and talk with the gentleman up front it’s about 8:30 ish AM I’m exhausted, it’s cold & I have my baby with me. The gentleman proceeded to tell me who ever set my appointment set 4 people within that spot at this point I was upset because it’s my 3rd time here , I’m taking work off, I’m dragging my baby in, & it’s just unprofessional and lack of communication on the tire centers end! So I ask politely to speak with a manager.

April the manager comes! The gentleman who works for Walmart explains the situation and I also explain the situation! April didn’t once downplay the situation or ask any questions she IMMEDIATELY sprung into action April went above and beyond & made sure the no matter what my vehicle was next! She made sure her communication & I was top priority she even gave me a gift card for my troubles! If that’s is excellent customer service I don’t know what is !!! April thank you I hope the upper managements see this and give you a big raise because you deserve it! Thank you again April

My favorite location in the tri cities. I’ve been coming here for years but I’m finally leaving a review because the night time manager I believe his name is Josh took the time to help me out at self check out on a busy holiday Friday night.
I found a Hart tool I need but the price was lower on the app, I requested a price match and noticed the box was re-taped as if it had been a returned item. Buddy checked his scanner gun to see if the system would allow him to not only match but also discount the price and boom got me a fair price that I was happy with.

This is the cleanest store that I've been into and I've been coming here now for about a year and it's clean all the time unlike some of the other centers are chaotic dirty and unorganized, I have also seen a worker at another Walmart center where in pajama pants, That's when I decided to switch up stores and go to the Richland Walmart they always have what I need and I go late evening so not a whole lot of people there and the staff working is always friendly and polite and professional Way to go Richland Walmart

They never fail to mess up my delivery orders and always give me some random substitutions. But they are always kind when I have to go in store to get it resolved or find whatever they left off my order. The layout of the store makes it easy to find what you're looking for. I usually avoid going into big stores (hence why I usually opt for delivery and continue doing it even though there are always mistakes), but this one isn't too bad because of the nice employees.

I would highly recommend this place. They take their time and your service does NOT feel rushed. I felt very comfortable and definitely returning. I felt very welcomd and very well taken care of. I tipped 50% of my total because I felt my service was top quality. 100%

Very nice store people there to help in each section and store stocked and very nice

Went to Vision Care inside for an appointment with eye doctor. He is very efficient, friendly, and helpful.

A Walmart is a Walmart. However, I love this one for the cleanliness, good neighborhood, and the fact that I have found Native deodorant there that I can't find on the Native website. As far as Walmarts go, I really like this one.

Literally i have been going there since i got my first car in 2011 abd they have always done the best job they definitely go above and beyond they are very friendly and professional 👏 in the automotive department

Pick up for grocery is one of my favorite covid creations. Shout out to NOT walking those aisles!

I could not for the life of me find Maraschino Cherries. I asked Jorge and he went out of his way to find them for me. Although he was busy stocking a shelf at the time, he didn't act like I was bothering him at all and was very friendly and helpful.

Anthony was super when delivering my groceries this morning! Made small talk and asked about the school supplies. Awesome experience! 5 stars!

Love It!!!! A giant peep came up to car and gave me a sack of candy!! Got to love it. My dog wasn't to sure. They had my order to my car and loaded in like 10 min. Great service.

This guy Topher works there in "OGP" (the department that does the personal shopping for the online customers) Topher always is on point with his customer service very helpful and happy to do so.

You can find JC penny Macys and all good stores in it. There is food court with Halal food shop very good taste

Gene in the electronics department was very professional, knowledgeable, and helpful.

They went above & beyond. Service was great. I hope the open box I got was not a returned item. That doesn't work. But we will see