Madewell

Favorite Madewell location!!!
They seem to have the most selection in stock, but what is equally important- the staff!! So welcoming and easy going, not pushy but ACTUALLY helpful! They will help you find items not in stock at their location, too.
Chase is your guy if you are looking for an honest opinion and recommendation! Not only has incredible taste, but also a true knowledge in style! To make it a "triple thread" he is also a genuine sweetheart! Hard to find these days. @Madewell truly lucked out to "score" him on their team!
This location in general - my happy stop during a stroll on 12th South!

Mary was incredible! I drove from Clarksville to come in-person because I had no idea what size I’d be or what style would be flattering. She helped me try on several pairs of jeans and helped me feel confident post-baby. This was a big investment for me and I totally trusted her recommendation. You guys are lucky to have her on staff!

Ana was the highlight of my morning shopping at 12 South! I was there looking to fall in love with a pair of jeans. Ana helped me find the perfect fit, style & wash. I think I tried on about 8 pairs! She was so patient & encouraging through the whole process :)

Great experience yesterday. The staff was really helpful. One of the things that we really appreciated was how wheelchair accessible the store is. The ramp to the first floor and the elevator to the mezzanine and fitting rooms were great. There was space between racks that made it is easy to navigate with a wheelchair. The accessibility alone gives this store a high rating.

Staff member who helped me was so great. She was honest about which shirt I should pick. She went above and beyond in helping me. Also gave me Nashville tourist recommendations.

12 South Madewell is the best! Came in with a pair of jeans that the front button had come off of after a few months of wear. They were so accommodating and let me exchange them for a brand new pair! The lady that helped me was named Kim and she’s the best!

Oh my goodness. Best shopping experience I've ever had. I got assistance from Kim for jean fit and I couldn't be happier. She explained cuts, fabrics, sizing, stretch, and the fact that the jeans are BRE SHRUNK! I am beyond grateful for her knowledge, kindness, and patience.

We stopped in here while we were shopping in the 12 South area and they had a great selection. The staff was very friendly but not overbearing and I was able to finds a great pair of jeans!

I had an amazing experience at Madewell on 12 South yesterday! Amazing quality denim, and Kim was super duper helpful!

I came in to exchange an online order and they were extremely helpful! I got it exchanged and they matched the price I paid for the item originally! Always a good experience with them 👍

An amazing store with great products! All the sales reps are extremely friendly and knowledgeable. A great shopping experience.

Excellent customer service. Felt so welcomed. So glad a brand with size inclusivity has moved into the neighborhood.

So cute and everyone working there so super helpful and very welcoming!

Such a sweet and helpful staff

Great clothes! Jeans are to die for!

SO nice!

Beautifully curated😍