Walgreens

I walked in today to pick up a prescription but the pharmacy was closed even though it said open on the website. The manager chris at this location overheard me calling my doctor to send the prescriptions elsewhere, and he assured me that I can go to another location to get them. This was also the second time that chris has helped me with printing and choosing the correct sized photos. He was just so helpful and kind. Even went out of his way to get me coupon. If there’s anything this store could do to reward his efforts, it should be done! It’s not often that I find myself actually getting around to writing reviews but he certainly deserved it!!

This review is from an experience from earlier this year. Several months ago my current doctor at Prisma Health Family Medicine in Lexington prescribed the medication metoprolol for me. My sitting heart rate before taking the medication was in the 90s. After taking it for 30 days it is in the 60s.

What happens if you suddenly stop taking metoprolol?

"You may experience worst chest pain, a jump in blood pressure or even have a heart attack."

So, here's the story. Earlier this year I called and left a message with the doctor regarding this prescription. Never got a call back. They stopped returning phone calls several months ago. I've had challenges with them before, and I think it's because they know that I save their recordings that they leave me. I went to the pharmacist and asked if the prescription had been filled, and they said that it had not. It was due. The pharmacist told me that she had called it in. I told them that I would call my doctor again and come back the next day. The pharmacist said she would call it in again. I came back the next day and it still wasn't filled. I asked the pharmacist

"What do I do in a situation like this? This is not the first problem that I've had with this doctor, however it is by far the worst."

"I'm going to give you a 3-day supply".

So, five stars for sure, and thank you so much.

I'm going to come back and edit this review adding the pharmacist's names if they are okay with it, along with documentation supporting it.

(Because of this experience and previous experiences with my current doctor, I break my metoprolol in half, and take half a day.)

John "Kip" Werts

Trips to CVS used to ruin my entire day. Since I started coming here, I have not had a bad experience. The store staff are always welcoming and helpful. The pharmacy is also excellent, and always promptly fills my prescriptions. The pharmacists are kind, respectful, and do their best to help you. Thank you 5 Points Walgreens!

Excellent pharmacy, with knowledgeable, helpful staff.

Had some issues with photos. Took some time, but the team over at this location helped me get the pictures I thought were a total loss. Great customer service.

The cashiers are great! I've picked up FedEx packages from here and they always are quick about it.

For anyone complaining about prices, it's Walgreens. We all know it's pricey. If you aren't happy, visit Target, which is a few miles away.

EXTREMELY SATISFIED! Asked the register lady Melonie if they had any squishmallow’s and she said no BUT she asked if they could check the back for any squishmallow’s and they had Waverly the butterfly 12” and Naomi 8.5 inch!! So so sweet and made my whole day!

I came for 2 things that I love! They carry both of them! In fairness I did research and it wasn’t by chance but they get 5 stars anyways! Thanks Walgreens!

Best pharmacy and pharmacists ever! They are always very helpful and punctual. Very good customer service.

Surprisingly large store on the inside. Shells are well stocked and neatly organized

The pharmacist Kristian was extremely helpful and very nice. Made my day!

Everyone is very nice and the store is always clean.

Well organized & helpful place for important gotta haves..😀

Great service and pharmacy!

I just wish they are open 24/7

Beanie boo

Muy buena Farmacia