Electronic Express

I stopped in the store to simply look at dishwashers since mine had Frozen up because of the weather. And showing me the ones I could afford. He was extremely nice and helpful.

I think this was a great purchase. The only problem with the TV Stand that purchased for my flat screen tv, was the assembly. It was very difficult to put together. The basic instructions were not easy to follow. It took 5 of us to put our heads together to get it done. But at the end it was worth it and my grandmother loves it. I am really thankful that Electronic Express was still carrying this item because everywhere I went they said that they were no longer being made because they were trying to get people to purchase wall mounts, which my 86 year old grandmother was not going for. So, thank you very much electronic express.

Support your local business! So nice to have a place to actually see products in person and have a knowledgeable staff. Great place with great people!

KC was so helpful! Great staff overall bunch of hard workers.

The costumer service was professional and helped me find just what I wanted. I would recommend that anyone looking for electronic equipment to go Electronic Exptess.

Went in looking for a microwave and ending up buying a washer and dryer set. Normally $2,000 on sale for $999.98. Couldn't resist since my washer is on it's last leg.

I recently purchased a new home in Columbia and found myself in kind of a rush to purchase a new refrigerator, not realizing how much Biden's inept administration has affected even such seemingly simple things as purchasing such a common product. Anyhow, I contacted Electronic Express in Columbia & spoke to Natalie. I had never dealt with the store before, but I must say, I was very impressed with them from the start. Natalie was very professional & efficient in handling my inquiry and let me know what they had available as well as how the purchase & delivery is handled. I called back a few days later after finding no lower price elsewhere & verified availability. I then went to the store, met with Natalie in person & ordered my fridge. Again, Natalie was very professional & easy to deal with. A few days later, the delivery/installers showed up as scheduled. I wasn't there, but it went very smooth with my wife.

Later, I discovered a few minor issues with a shelf & drawer not being very secure, so I called the store to inquire & spoke to Natalie again. She quickly arranged for the installers to return & remedy the problems, which they did. They were great as well, by the way. All 'n all, my experience with Natalie, the installers & the purchase overall were excellent, so II would highly recommend them!

Bella was very knowledgeable about everything and sweet. Never once got annoyed with me asking questions.

Customer Service at its best! Tori went above & beyond to help! I visited the Columbia, Tn location & was pleased from start to finish. Tori spent the time to research what I was looking for & made it happen. I want to include Will, the manager in this review as well.. He and Tori both were very knowledgeable & really great to work with. I will definitely be visiting the Columbia location again! Thank you Tori & Will!!

We were helped by Josh and he was great! He answered all of our questions and made sure we knew exactly what we were buying. He was patient and very knowledgeable on everything. He also didn’t try to push anything on us that we didn’t want. All of the guys were friendly and helpful. I would highly recommend working with these guys!

Electronic Express always has exactly what I need and their employees are very helpful and courteous. So far in the past 12 months I've bought 2 TVs and a soundbar and each transaction was very pleasant then I was helped out to my car with the new goods. Say goodbye to Best Buy and give these guys a look, all their inventory is on display so you can test drive before you buy.

That was an expensive trip. No sales pressure. Just tell them what you're looking for.

Went to Electronic Express today to help my Mother find a new mattress. Natalie Geiger greeted us and took some time to answer all of our initial questions. We explained that we were going to a couple of other places but may be back. After ruling out other options we returned to Electronic Express to find Natalie and purchase our first choice. As we parked to enter the store we saw Natalie in her car leaving.
We waved and she rolled down window and explained that she was headed to lunch but promptly agreed to postpone her lunch and come back in to help us. Natalie was patient and helpful and answered all our questions and despite many systems issues, she stuck with us to the end, (about 2 hours) and made sure everything she told us we would receive we did! Everything she did was with joy and patience. I've worked in retail for many years and in my book she exemplified Excellent Customer Service! If I ever go back to Electronic Express in the near future I will only work with Natalie Geiger! Thank you Natalie!!

My wife and I truly enjoyed our experience at Electronic Express. Loved the fact they were observing social distancing guidelines. But, even with all that being said i CANNOT say enough about Nate. He went above and beyond being helpful and was very knowledgeable about each of the products for which we were shopping. He made it easy and we felt comfortable with our purchases after being utterly confused with the shear number of options we had to choose from lol. He patiently explained the pros and cons of each item and guided us to making an informed decision that fit our budget without being pushy. I highly recommend Electronic Express and we will be making future purchases.

The router/modem combo that I had played out so after confirming this with my internet provider I started shopping for a replacement. I made a trip to your business to gather information on price range and brands that were recommended, the salesperson was very knowledgeable, helpful and recommended one brand and I left the store to do more research. I confirmed that the product that was suggested was indeed what I was looking for and went back to purchase the product. I went back to the store and picked up the product that I wanted and another salesperson waited on me and asked the question "who is your service provider", I told them and they replied "the router you chose will not work with that provider", they then suggested another brand that was as good as the product that I had chosen, so I purchased it, took it home, installed it and have been satisfied ever since.

I have been to this location twice this month. The first time was to purchase a new TV. The second was to replace my home theater reciever. The staff was very helpful and pleasant. They were running low on inventory due to C-19 but I did find products that suited my needs.

Our salesperson was Dylan and he was outstanding. He helped us make a great decision on our TV purchase and went beyond his duty and made sure we were able to purchase the TV cabinet off the sales floor. Job well done.

Great store. Salespeople are able to answer questions and offer informed opinions based on knowledge. Plus they offer discounted scratch an dent models! Helped my parents find a new dishwasher plus a new computer for my daughter's college.

Walking through the door I said I'm here to buy something before I leave. Instantly got the attention of about three people. I Walked up to a young man who was the first to greet me. Told him I was looking for a device for streaming TV. Shows me what he has I pick out what I want and said let's look at TV's I'm due for an upgrade. Talk a few minutes and said so if I get a smart TV I don't need these other things. He said that's right. Didn't know how out of date my old TV was the remote even had to update it's self. Everything was so easy to set up

I dont usually post reviews but I was actually pretty impressed with an employee here. His name was Alex. He was friendly and knowledgeable. The best part is he took notice of what i was looking at (price range wise) and stuck around that when he showed me alternative items. He never showed me things that were pricey and I never felt pressured to spend more money than I had planned. Overall very impressed with him and the store as a whole. Would recommend to friends for sure.