Metro by T-Mobile

Erin the assistant manager was excellent. I got set up with a new phone(A10e) and $50 unlimited plan. Data including wallpaper was all transferred over. I'm a little salty about the $17 activation fee however, she provided such phenomenal customer service in the midst of also training a new employee. She even helped change my caller id. Great sales skills, multi tasker, high energy, knowledgeable, personable, friendly. Truly superior service.

I came in on a Friday afternoon in disbelief. I had gotten locked out of my phone and unfortunately was gonna have to do a hard reset on it. And as much as I didn't want it, it was needed. So when I came in they could see the look on my face. Haha. But there were 2 of the friendliest reps I had ever had the pleasure of meeting. Their names were Bebe and Peter. They had me laughing and took my mind off of my phone situation. I live all the way in Concord but believe if I ever have any more phone issues I'll make the 30 min drive to this location just to get customer service like this in an instant!! Thank you both again for all your hard work in resolving my phone problem.

Mimi helped my daughter get her phone working properly again. Mimi was patient, kind and was eager to help my daughter. Mimi is very professional. Thank you Mimi! This was our first time visiting your store. I highly recommend others to get the help they need from your location.

The customer service has improved significantly since my last visit. The atmosphere is welcoming and the team members were very patient with me and my children definitely recommend.

Switched service from cricket, two people working out of nowhere the place was jammed? These two know how to handle stress he had three calls going at once and he didn't mess up a name on any of them gave me my new phone ready to go with out a snag that guy was like Super man (excellent)

This is the only Metro I will ever go to. The staff is awesome and Aaron specifically is beyond what I could hope for. I always leave with a better deal and service than I could even hope to expect.

Great customer service, was able to fix issues that a previous Metro had caused. Friendly, approachable staff. Will return to this location.

Great staff and the service beats all other cell phone providers.. Highly recommended

Outstanding customer service, Peter and Alyssa took care of me.

Bebe was very helpful and very patience with the problem she had to correct. Thank you again.

That's my favorite store ,what ever I need for my phone Metro PCs have it ...

She was the best ever. Thank you very much. Aaron.

Had a great experience and good customer service

Staff is very helpful.

Great customer service

Where aretbe

Lugar amplio para estacionamiento, personal atento y bilingüe, excelente tuve una atención atenta y muy cordial con la trabajadora del lugar, limpio y aseado ofrecen todos los servicios y te dan respuesta a todo