The UPS Store

Ricardo and his team are really the best. I’ve been doing print jobs with them the last few months. Their customer service is elite and the quality of the materials is great. Ricardo does a great job of working with me and helping me make the best decisions for my business marketing materials. Appreciate their work and highly recommend them!

Ricardo and the staff at the UPS Store on Franklin Avenue were professional and tremendously helpful! I had an Uber driver deliver a fragile item to them for pack and ship to Vermont. The packing was outstanding, and the item arrived the next day. AMAZING - thank you!!!

The team at the UPS store is so friendly and accommodating, went above and beyond with helping me with some simple shipments and printouts of some shipping labels I had forgotten.

Staff here go above and beyond. I highly recommend this location. Don’t listen to the Karen 1 star reviews.

I have nothing but amazing things to say about the Franklin Lakes UPS staff and location. I came in with a hefty printing job on a Thursday night and wasn't expecting it to be done until Monday.. low and behold knowing how timely I needed the job done, Ricardo stayed late Thursday night to get it done and I got a call on Friday afternoon everything was ready. I so appreciated their organization and patience (it was a big order getting shipped to all different locations across the US). They were so great to work with & so appreciative of the business, I will definitely be coming back here for any thing requiring shipping or printing in the future - and with my job that will require their assistance a ton. Thank you Franklin Lakes - you guys are angels!

Ricardo and team were very helpful! Smooth experience and no issues. Very efficient and fast service, lines move quickly if any. They also have a great giant printer for poster printing.

Very friendly gentlemen runs the store. Very helpful even when multiple customers are waiting at a time. We were able to figure out how to return a DirecTv device and he was very nice about it even after I gave him the wrong account number.

Mr. Riccardo is the best. Professional, helpful, friendly and always nice. And all the ladies working there with Riccardo are amazing as well.
They always ask me how is my day going, help me with all my Many packages and don’t mind to answers my questions. Highly recommended place to go. J.

Thank you for your courteous and prompt service. Everyone at this UPS store location has been nice, helpful and most importantly, the packages have gotten to their destinations quickly.

I had the most amazing experience at this store. Friendly staff, I felt so comfortable the minute I walked in and got greeted by them. They were very helpful. The owner, one the kindest and friendliest person I have ever met. I couldn't believe the many products and services they pprovided I would 100% recommend this store to anyone that's looking for a great and quick service. I'll be coming back. Thank you!

All the workers at the Franklin Lakes UPS Store have been accommodating and courteous. They have been very helpful - ensuring that packages reach their destination in a timely manner.

Packages shipped through CVS drop off are often late or lost. I've never been disappointed with The UPS Store in Franklin Lakes. Thank you!

Ricardo has been so accommodating whether I am sending a package or making a return. He has even done some last minute printing for me.

Great atmosphere even better employees! Highly recommend to anyone who needs shipping or printing. They do a wonderful job!

They're always very helpful. Shipping everything from documents to gifts, all sizes, shipping everywhere..
Won't go anywhere else

What a great staff that works at the store. The associates and owners are so helpful with printing and shipping!

Very helpful people. Plus carries all needed supplies. Has excellent print equipment for photos, posters etc.

A big shout out to the Franklin Lakes UPS store Workers they were great guided me through all of my mixups and got me right on track thanks again.

Super friendly staff and so helpful! Had to mail a BUNCH of Christmas packages and it was a breeze!

Passport photos and application done at this store real nice job