The UPS Store

Brian was very patient helpful and excellent. We couldn’t have done it without him. OK Howard I didn’t done so.

The guys that work here are great but I feel so bad for them. They deal with moronic customers ALL THE TIME.

During my last visit a customer spent 5 minutes arguing over a $2 print charge. Instead of paying and getting it over with, they argued and eventually said they'd print it at home and come back later. The ride going home and then back to the store definitely cost them more than $2 in gas. Not to mention a lot of time. Not very smart.

Extremly kind, helpful, attentive, and professional. We sent my belongings from NYC to California for the summer, and the employees could not have been friendlier, and more eager to tell you about the money saving options. I also have utilized their printing/ binding services for 100+ page booklets, final product turned out perfect. Overall, a great group of people work here, would recommend for all shipping and printing needs.

I usually wouldn't write a review about a UPS Store out of all places, but man... these guys went above & beyond for me recently. I am a regular customer here - dropping off packages or my Amazon returns often. I've always liked their nice & quick service. What more can you ask for from a package delivery store?
My classes are currently remote due to this pandemic, so I don't have access to a color printer or cheap color prints on campus. It was my first time using UPS for prints, and I was unfamiliar with the website, so I had forgotten to add blank pages in between certain pages to separate each lecture. I called the store to see if they could cancel my order on their end. There was a guy named Michael (I think he's the manager there), who helped me through this whole process and even called later on to check if I wanted my double-sided prints with long-edge or short-edge turns (Portrait vs Landscape prints). I really appreciated that attention to small details, because the website hadn't give me that option. Anyway... instead of going through the stress of having to cancel and resubmit my big order all over again, I decided last minute on the phone to just keep the order as is. It wasn't until I had arrived home after picking up my prints that I noticed that Michael had been nice enough to go through each file and add in the blank pages so that the cover of the next lecture was not on the back side of the previous lecture file. This may not seem like a big deal if it were just a few lectures/files. But this was about $100+ worth of prints! To be honest, most printing places I've been to (Staples, Fedex, etc.) would have just hit "Print" after receiving an order in their system without any hesitation. They would not be willing to go through the hassle of manually going through each file and making adjustments to make it more convenient for the customer. And they usually wouldn't call the customer to check his/her preference for long-edge or short-edge double-sided prints either.) I was so shocked that someone would be kind enough to help me out to that extent! Seriously, I am so grateful that we have a UPS store with such genuine customer service like this one in our neighborhood. I am only going to this spot from now on. (Thank you again, Michael!)

The guy asked my phone number, then he weighed and packed, I didn’t have to do anything, just paid 👍🏻

Always helpful and courteous with my numerous Amazon returns.

Best UPS Store in Little Neck area, manager Michael Chin and employee Joseph Chung were very patient, friendly and assisted me whenever I went there. They helped me with packaging, made my business cards, printed our school yearbooks and took our returns. I recommend this store for any one looking for quality services.

We difficulty finding the status of a package that had inaccurate tracking information. Manager Michael Chin was very helpful in rectifying the situation. Our fragile package was received without further incident. Thank you.

The guy here just went the extra mile for me, and even while knowing in advance that it was not going to end up in a sale for the store. That's true customer service. Friendly, professional, & fast. Thanks again!

Michael, Brian, Gavin, thank you all so much! You are life savers! God bless you, for your kindness, professionalism and making me feel like good family/friends!

Just came here today and the young man Devin was extremely helpful with all of my tasks. Definitely coming here again in the future! BEST UPS STORE EVERR!

Awsome place thanks stephan
After a few places in manhattan that pissed me off at way back stop here. and finally send my box from here the young man stephan was really helpful and nice polite. He give 10x10 box because they do not have in stock 8x8 and allowed to ise tape and dear ups your can nit box in store policy or 15$ packing fee is horrible a lot of ppl just thwrow to garbage the items that they have to return
After queens blvd and 45st ups store rude guy this one was was awsome

Super helpful and super friendly workers. Never a problem here; despite the limited parking I prefer this UPS store over another (slightly closer) location.

Came in 10min past closing time and they still took me in. Very friendly and helpful.

Very nice and helpful staff

I always get a great service here. Stephan is always kind, caring, and efficient with every order. I highly recommend this place!

Employees are very knowledgeable and helpful. Been a customer for years now and couldn't be happier with the service.

Very friendly staff. I always can count on them for shipping services. Thank you.

Efficient and reliable

Employee at the desk took care of my issues and got my package shipped with little effort on my part.