AT&T Store

Michael & Derek put up with me troubleshooting my phone with AT&T tech support for two days and helped in every way they could have. I know that by the end of day two of me coming in, I must have been pestering them, but they were both so pleasant and helpful. I cannot express how much I appreciate those two!!

The manager named Derek helped me out and gave me great service. I walked out with a new line and some amazing accessories. It was quick and the best service ever! Will definitely be coming back here in the future.

When I needed a phone replaced they had what I needed and got everything transferred over in a timely manner.

Saul provided incredible service to me at this AT&T location. He helped me select the right plan and made sure everything was working perfectly before I left the store! Definitely recommend this store for your cellular needs!!

I needed to figure out a more effective way for my two daughters to attend on-line school while staying with me out in the back of Sand Canyon. Hughes net simply was not cutting it and I was having to use my AT&T phone as a hot spot which worked quite well. As I entered the store, there was a customer who seemed extremely upset and the clerk working behind the counter, Ashley, was extremely poised and attempted to explain the situation to the upset customer. I am a 24yr veteran who has worked in communications that entire time with extensive experience working customer service and help desk. Very few times have I seen a situation handled so professionally! Good job Ashley. Additionally, Richard went way beyond my expectations for helping me get a 4G router set up and even checked the functionality prior to me leaving so that my daughters can spend more time with me out here in the remote parts of Tehachapi and I can't thank him enough as well!!

Outstanding job,
A very happy customer

Today I was thinking of switching over to Verizon due to my past experiences with customer service at AT&T. Thankfully, a woman by the name of Alyssa changed my mind! Not only did she listen to all of my issues, she sat with me and broke everything I couldn’t understand down for me. She placed me on an Elite plan which was the best option for me and my 5 other lines, she was also able to help set me up on Auto Pay & Paperless billing. I am very grateful I got to meet this kind young lady and she is the reason I’m staying with AT&T! Thank you Alyssa, you are the definition of perfect customer service!!

Went to the store with a constantly crashing android phone. Literally 1 to 2 minutes between reboots. Nick and Richard were really fabulous! Helped me figure out the best phone for my needs. Nick took transferring my contacts and photos as a personal challenge to my new Apple phone. With all the crashing/rebooting, he had to get really creative, but he did it!!! I was really impressed with how well they handled other customers in the store and on the phone all while helping me. You’re in good hands at this store. Thanks so much, Nick and Richard!!!!

I have been going to this store since they opened, yesterday I went to update my IPHONE TO 11 PRO MAX. Richard Lueder took his time & explained to me and updated my phone. EXCELLENT service by him. The store owner is lucky to have him as a employee.. ONE OF THE BEST SERVICE I EVER HAD. I waited almost 2- hours for my turn because He was working by himself but It was worth it.

Jose was so helpful! Had a great experience switching from my old provider to AT&T. He helped in every was possible and was so patient with us.

I just had the best customer service from Tehachapi CA ATT store. EVERYONE was smiled at and said they would be helped as soon as possible and customers were moved through at the store pretty quick. Great attitudes of customer service reps. I had such a great experience. Thank You, ATT
Diane Eisenhardt, Blackwolf Doberman Consultant For dog breeders and trainers, visit me on facebook

I would like to say I highly recommend ALYSSAL L at the Tehachapi AT&T store! She is very professional with her customers and has a great smile and is always happy!
She takes her time to explain everything you need to know and doesn’t make you feel rushed! Thank you for all your help! ❤

Awesome customer service. New management has turned it around; worth a second chance!

Saul was amazing and helpful. We had great service! He is knowledgeable.

Saul was extremely helpful getting my two international students hooked up with our family plan. The nicest, most helpful people work here!

Saul was so awesome! It was very busy today and he managed to help everybody in an orderly Manner!
If anybody needs help he’s the man!

The employee who helped us was polite, pleasant, knowledgeable and helpful and competent. We left with the necessary information to solve our problem. This was the best experience we've had at this AT&T store.

Tristen Teamer is a great employee and an asset to your company. I went into the Tehachapi AT&T store a couple days ago with a technical issue involving a wireless security camera which works on the AT&T network system. Tristen and his assistant (NFD) assisted me in getting the new camera device to work. He started by replacing the SIM card but that in itself didn’t resolve the issue. Tristen continued to work with the camera, use manual and internet and diligently attempted several techniques over and over until he was finally able to get the camera to work effectively on line. Tristen went far and beyond my expectations to help me resolve my technical issue involving my security camera.

Please let Tristen know that I am very thankful for his experience and dedication to resolving my issue.

Kudos my friend

Jeffery B. Kruger

Bernice who works at the AT&T store in Tehachapi is awesome! If you are in need of a new phone,the Tehachapi store is the place to go. Fast, easy and Bernice is very knowledgeable! Thank you Bernice!

Went into AT&T earlier this week to get a line and let me tell you. Amazing service with amazing help would definitely recommend this place for phone plans !!!

Karina helped me with a no pressure sale. Candice helped set up the new phone with much patience. This store is always helpful.