O'Reilly Auto Parts

The guys that work there are very helpful, I definitely appreciate the way they ask questions to assure they have an understanding of what is needed. More than happy to assist in installing, removing etc….

The most helpful ppl in TX, so far that I've bn here..

This store is wonderful, everyone is always helpful and in a great mood! Tristan is the best! He always goes above and beyond to help with a smile on his face.

The guy with the green monster tattoos on his right arm I feel bad for not asking his name but anyways ! He was so helpful I was having issues with my battery and he gave me options to buying a new and / or helping me clean the plugs ! I am thankful for his customer service and having a chill vibe ! And helping me with my hot of a mess car battery !! 🔋 when I am ready to purchase a new battery I will definitely be going back to O'Reilly just because of him ! Thanks green monster tattoo dude !

Went to this Oreily because I was meeting up someone who was selling a car to me. Idk anything about cars, and I was all alone. An employee named Steven asked me if i needed help, while I was standing outside the store. I told him I was nervous about buying my first car and getting duped into a car with alot of issues. He told me to call him outside when the guy who was selling me the car was there. Waited about 20more minutes then the guy arrived. The employee came out and brought this cord thingy that shows what's wrong with the car & literally helped me in buying the car saying he was my brother & getting a cheaper price for the car!!! He showed me what minor issue the car had , which was spark plugs and I ordered them with him. Such a nice guy ! Thanks bro!

Went there with a bad battery and I needed a few things. Jared and Nick watch me through the whole process or incredibly friendly and took really good care of me. Will be coming back to the specific story even if it takes me an extra 15 minutes.

Friendly, helpful and independent. Knowledgeable staff. They don't ask if it had a/c for windshield wipers.

The young man was so helpful and did everything he could to help find a part that was needed for someone and didn't know what the part was called but we showed him a picture and he got to work looking for the part and he found the part that goes in side the handle because the vehicle was stuck in park and would not change gears but just with a pic we got it fixed with his help and we couldn't be more grateful for his help.

I went to there to get some gloves to warm my hands because I had none. I work in an auto shop. The man told me the credit card system was down. I offered cash but he gave me some gloves and said "go to work." Without charging me. Thank you for taking care of the working man guys and gals! Thank you! God Bless you all. Tommy

Driving home tonight from work, dark and rainy, and the check engine light came on. 63 year old woman with knee replacements (not gonna walk very far), the first place that I find to check this out was O'Reilly's in Alvarado. I walked in and waited behind several other customers that were being helped, when it was my turn I explained the situation and asked for help. Jennifer was amazing! She grabbed the tester, got the reading from it, looked it up and explained to me what it was. She answered my questions and gave me a print out with the part details. This girl was awesome, she was kind, knowledgeable and made me feel comfortable. Keep up the good work, Jennifer, you rock! AAA service!

Nice guys. Take spent oil.

I have been here on several occasions and have gone there with some unusual problems. When the salesperson didn't know the answer they would reach out to the manager. He was innovative and very helpful and together we came up with the exact fix I was looking for. NICE JOB!

Travis was extremely knowledgeable of the issue I was experiencing, he knew the parts and its details. Furthermore Travis knew how to navigate through the computer system to find my parts and get me the warranty. Great job! Keep hiring guys like Travis.

Randy was great. He's tall but that didn't stop him from changing the air conditioner filter in my Chevy HHR that's very low to the ground. He even told me what I needed to completely fix my a/c problem. Such great service.

They always seem to have everything I've ever needed never had a hassle with returns.Tge guys in there are knowledgeable and don't mind taking the time to throughly help out when you need it

Excellent customer service, had the part I needed. Definitely will go back to this location.

So very grateful for the people that work here. We broke down on our way home today to San Antonio. The employees were so helpful with their ideas. They went above and beyond to help. Thank y'all!

Best auto parts service

The customer service here is way better than the guys at Auto Zone.

Kyle and his coworkers always are able to get me the Parts I need faster than anyone else and they go above and beyond to find me the best Price