Cumberland Farms

First time at Cumberland farms on Smith Street now favorite convenience store has everything and the cashier estefany very simpatica/friendly.

I don't always come here, but I feel that it would be a bit unfair to not give the kind employees here an honest review. The 5 stars, in my humble opinion, should be at least 7 but I suppose I can live with giving them the maximum 5. I just left there, I was in a rush, I had to make sure I didn't miss the bus. The kind young lady at the register who assisted me, Tania, is very sweet and fantastic at customer service. Unfortunately I didn't get the name of the other kind young lady who was there, but she too was very kind and professional. They had a big line and were still able to help me in a quick and incredible manner. Please consider giving Tania and the other employees there tonight a raise/ promotion. They deserve it. I always have a great experience here and, after tonight, felt compelled to give them a review. Great job everyone. You'll see me frequent your store as a result of this wonderful experience. It is April 14th, 2019 for whom it may concern. Again I kindly request giving Tania and her coworker(s) who are there tonight either a raise, promotion or both.

I live near the store and in and out of the store all day...staff is always friendly, smiling and helpful...gets a little hectic and busy in morning but staff are always very friendly...a plus is that a major RIPTA bus hub is right next door....

Love Cumberland farms. Coffee tastes great and the month of October, free coffee Friday. The staff is super friendly as well.

Love going to this Cumbies. Clean, well stocked. Nice staff.

Awesome 👌

$.99 iced coffee !!!!

I never have or had a problem here and the customer service is always great

Coffee and slushy area is a complete mess but it’s definitely worth it on a hot summer day

Cumberland farms is a good store love it for gas cigs and coffee but don’t buy frozen foods they don’t turn over fast and they sell them up until the last day I grab a pack of hot dogs and and eggs when I got home I opened the hot dogs to find thenm not good the date was bad and the date on the eggs were too

Nothing great, it's a Cumberland Farms. Typically busy with riff raff from the high rise behind it.

I came in here to buy some sour patch kids with my pregnant craving girlfriend and how bad my luck here that there was a pile of boxes in the way preventing me from getting the sour patch😭😭 why??? No one was there to remove them😭😭

One woman had a major attitude problem when I came there on Thursday morning. I treat people the way that they treat me, will I apologize for that? Absolutely not. Coming from someone who used to work for a Cumberland farms she was extremely disrespectful. I checked out getting a sparkling water and I had gone up to the front and was looking at the lighters. I grabbed one and with all the attitude she had in her at 7:30 in the morning “do you have your ID” no I didn’t have my ID because all I’m buying is a LIGHTER. It’s not nicotine, there’s no tobacco and I’m also about to be 25 and I don’t look young. I never had to card for a lighter at my Cumberland farms because you don’t know what the person is buying it for. What if I was buying it for a candles for a birthday cake? What if I was buying it because my gas stove wouldn’t kick on? What if I was buying it so I could light my own candles for my house. You don’t know so maybe think twice before acting like a total Grumpy b….

I love Cumberland farms, the coffee the food is awesome. But I can’t stand when I go to check out and the cashier is always too busy Lolly gagging with the other employees to pay attention to me. Even as we are ringing out the transaction. I have to talk over their conversation to say if I “want anything else”. I really hardly write bad reviews. But every-time I come here this is what happens. I’m sticking with the Cumberland on waterman Ave for now on. I’ll get gas here but pay at the pump only here. Terrible customer service.

Went there with a friend and a family member and bought a couple of snacks .during that time as the cashier started checking us out .. a couple of people came in the store making it busy . the woman who was checking us out then started to throw our stuff down after scanning it and kept asking with a attitude even rolling her eyes if my friend who was paying for everything was going to pay for the hot food my friend kept repeatedly saying “YES IM PAYING FOR EVERYTHING INCLUDING HOT FOOD” the whole time she was scanning us out she had a attitude across her face and kept throwing down our stuff when scanning , my family member noticing the attitude walked to where the hotdogs were to wait for the food and was saying she didn’t like her attitude . My friend and family member had hot dogs and knowing the friend repeatedly told her he would be paying for everything.. she scanned everything except the hotdog my family member had! And while waiting for the food .. we then noticed the same cashier kept saying slick remarks under her breath and silently to her manager and she then instead of saying the hot dog my family had wasn’t paid for even though MY FRIEND REPEATEDLY TOLD HER EVERYTHING WE WERE GETTING HE WAS PAYING FOR . She tries to be funny and tells her manager in front of us the hot dog isn’t paid for as if we were trying to steal when my family member confronted her on the way she was acting entirely and the simple fact she was trying to make it seem like she was attempting to steal .. the cashier tried to raise her voice and that’s when my family member didn’t back down . The cashier tried to then victimize herself as if she did nothing wrong and that she was being yelled at for no reason when that wasn’t the case at all . IN ORDER TO EARN RESPECT YOU HAVE TO GIVE IT . I believe this cashier does this repeatedly to other customers but she so happen to try the right people that day . We felt racially profiled because we were the only colored people in the store and it’s funny when a couple of more people come in who so happened to be Caucasian that’s when the attitudes and the throwing Down the food happened . Never going back to that place.

Just came from here. Friday Sept. 29th at 11:45-11:50. I specifically stopped for a coffee before closing. I get there and all the coffee was dumped out. I asked what happened they said they dumped it cause they were closing in 12 minutes. I said but your not closed yet so why? She said its unrealistic to think she can close at 12 and leave at 12 if she doesn't empty the coffee early. Well I feel its unrealistic for me to come back.
Either straighten out your employees or pay them to stay after closing to clean.