The UPS Store

I was provided courtesy, respect and prompt service! They are always helpful, and as a Business Owner, team players is a plus! This team is awesome to work with.

I got to the store when they were closing, there was an older gentleman he helped me even though they were closing. I had to deliver that package by that night. He went out of his way to help me I was grateful for his helpfulness. I would definitely recommend this UPS store.

TODAY I CALLED THIS STORE TO ASK A QUESTION. AND SPOKE WITH DAVID HE GAVE ME EVERY ANSWER I WANTED TO KNOW .VERY RESPECTFUL AND GOOD CUSTOMER SERVICE. I DROVE HERE DAVID AND RICHARD ATTENDED ME VERY PERFESIONALAND STORE WAS CLEAN AND GOOD SERVICE ILL BE COMING MORE OFTEN KEEP UP THE GOOD WORK GUYS !!!👍🌏 🚚

Our shipment was not picked up by the UPS driver for 2 days so end up bringing our heavy and large quantity of boxes to this UPS store. This difficult task was made easier by the accommodating and very helpful crew. They are simply awesome.

I used UPS Store #5391 to pickup, pack and ship a delicate figurine that I purchased from an Auction not too far from the store. They did an Excellent job. They were very courteous, responsive and fairly priced. I highly recommend them for packing and shipping services.

Awesome customer service. My go-to UPS Store.

The people who work here really went the extra mile to make sure my massive sized shipment was taken care of quickly and easily, plus they did it with the best attitude ever. It’s been a few days and I’m still shocked at how friendly, professional and efficient their team was. If you have to visit a UPS store in Los Angeles, this is the ONE. I can’t say enough about how great this particular location is. I was turned away from two other stores before i was welcomed into this one.

Best service from a UPS related business. Probably because it's franchisee owned. Great attitude from both gentlemen working there though they were swamped with customers and a van full of pkgs coming in and two UPS trucks picking up. . First time using this location to return an Amazon purchase. Glad to be able to compliment rather than complain. Will come back in the future.

John is the man with the best UPS store in LA, unquestionably.

The others stores I queried, before having the good fortune of accidentally stumbling upon John, chose to either not reply to my emails, or to recommend another shipper.

This proved to be problematic, as the quotes given to me by the recommended shippers were so high that they induced a vertigo attack.

Once the nausea stopped, I resumed my search, and was finally relieved of all earthly cares when John agreed to take on the task.

He collected my items promptly, and shipped them so quickly that a sonic boom followed in their wake.

John and his UPS store: perfectly matched to deliver positive experiences.

I can only say good things about this location because of the 2 older men that work there. They provided excellent customer service, and didn't make a fuss bc it was already closing time. This was Saturday 6/6/20

Excellent customer service and great staff. You can tell from the start they were happy to help. Answered all my questions and helped me resolved my problem.

Their services are outstanding. John and nephew are very professional, knowledgeable and very polite. I believe it's family owned, definitely 5 star status!

The best customer service, always so helpful. Thank you for always helping me secure and send my packages, your my favorite ups store !!!! highly recommend

Best place to have your stuff delivered without being robbed at your personal home.

Went in today for a Live Scan with Richard. Great service! Richard was very helpful, friendly and professional.

Awesome service 👏 locally owned. Businesses like him by UPS make a America a great place.

I've been renting a mailbox at this location, I don't understand some of the complaints about this location but staff here has always been nice to me here, I highly recommend this place!

Very helpful and not a crowded place! Wonderful little UPS store.

Quick and polite service

Very friendly very professional and they move quickly very satisfying to get things done