Wild Bill's Tobacco

I bought a lighter there that didn't work so well. They helped me pick a better one that worked better, was less expensive, and gave me the cash difference. AWESOME SERVICE!

UPDATE 2 BELOW AFTER ORIGINAL UPDATE: I have been happy with this smoke shop pretty much as long as it’s been open. They order a brand of tobacco that smoke shops normally don’t carry which I really appreciate. Today however I bought a glass piece, which the employee double wrapped for me. By the time I got it home without dropping it or having any kind of incident that would cause it to break. It broke. Having been a glass blower in a former life I know that it broke Right at a joint which was clearly weak and not melted together properly. I called to inquire about an exchange and. Was told all sales are final and there was nothing they were willing to do because it was “intact” when I left. I spend a lot of money there weekly with the really expensive tobacco I smoke on top of the glass I pretty regularly. They lost a customer today. I will be having another smoke shop order my tobacco and will be patronizing them from now on. Which is a shame because I’ve never had a bad experience before. UPDATE: I have emailed my phone number along with a detailed email about what happened. As the owner requested. So that he could figure out what happened and what “they” could do to make things right. At this time I still have not heard back from anyone at wild bills and it has been over a week. It seems that the “help us make it right” was just lip service to show anyone viewing this review that they are concerned about customer service and satisfaction and take steps to make it right. When in fact they don’t. I’m a pretty reasonable person and would be willing to adjust my review accordingly but they have done nothing they said they would do. which was contact me to find out what happened and how they could make it right. UPDATE 2: the district manager called me and refunded my money and was very pleasant. I understand the employees were just doing their jobs. I am happy about the acknowledgment of the craftsmanship of the piece. I spend a lot of money their so I opted for a store credit. Thank you wild bills for making things right! Much appreciated!

Excellent customer service! Also answered my questions.

I have never had a bad experience with this smoke shop, every employee has been very friendly and helpful. I brought a dab pen that I thought wasn’t working that I bought from there in and brought my cart just incase. Turns out it was the cart and the employee Adam was very nice and took his time to fix my cart and even cleaned the bottom for me since there was wax in it and I was able to use the pen normally. He deserves a fat raise.

Nice little spot in town to get all your needs in one trip. Before you get there, call them, they have curbside pickup. Comes in handy in bad weather. Highly recommend

It was a great visit there. The staff is really friendly and very knowledgeable about the stock. Helped get what I needed. Made suggestions for like product. Rang me up quickly and accurately. Even told me to drive safe. It was snowing!! Will go back next time in the area.

This place rocks more than any other place the people especially Mr Ben go above and beyond to hang out for a minute to choose what is right for you to make your experience the ultimate va
pe experience thanks!!!

Absolutely amazing people working here, they are so friendly and they are very good at answering any questions and helping me find what I need :).

Great staff, better prices than sweetfire

Cashier answered my question and took my coupons with no problems. Large selection.

Cool glass , and cheap too! Water pipes, bongs ect....

Always a great experience going here people are great.

Kind employees, and great accessories.

Friendly and helpful staff!

Always nice to stop in and see what's new.

Lots of products