Walgreens

Our experiences have always been positive, David and the rest of the staff are very courteous and helpful.

Pharmacists are knowledgeable and helpful. Automatic prescription refills and notifications work well.

In Perinton! Bushnell's Basin. 2:55 pm on 3/18/24 @ the pharmacy. The old man 👴 with the white hair was the rudest pharmacy worker I ever encountered! He was pathetic! He should be fired! I will not use this pharmacy or shop in that location's store ever again. The worst customer relations from the most pathetic old man 👴 in their employment. Why is he still employed there? You'll lose business. You just lost mine!

This pharmacy is unreliable, inefficient, and unethical. They rarely fill prescriptions on time, and when you have to call to get clarification on any issues they dismiss your concerns, ignore you, or lie to you just to get off the phone. I had one woman tell me to call all surrounding pharmacies to search for a medication instead of just transferring my refill. I also had another woman close down my account when they were out of stock. Now I can’t even get it filled at another pharmacy until my doctor fixes the issue, and I run out today.

PLEASE update your pharmacy hours. It states it’s open now (9am) but I found out after driving all the way over here that it doesn’t open till 10 am. Super inconvenient for someone driving from a few towns over to have to sit and wait 45 minutes because your information is wrong 😑

I wish I could give this less than one star. I have never written a review before but had to for this experience. Called the pharmacy and was put on hold for an hour and half with an automation telling me I was next. Finally gave up and drove there just to find out the pharmacy was closed for a “family emergency.” I understand things happen but close down your phone system so I don’t wait on hold for an hour and half. I then very politely asked the cashier if she knew another pharmacy that had Povloxid (the new medicine for covid) as my mother is really sick and not many pharmacies have it yet. She was SO RUDE for no reason and would not look into it, I have never been treated so poorly. Worst experience ever. Called CVS and they were extremely happy to help.

I’ve had so many bad experiences at my neighborhood Walgreens, I decided it was time to give a review. It’s filthy all the time and the pharmacists are rude and seem irritated to have to speak to customers. One gentleman in particular, gray hair, is so so gruff and snappy I dread seeing him there. And their hours are not ever correct with what’s on their Google biz page.

Pharmacy section is so disorganized and the woman behind the counter sent a Doordash order through Fedex instead of reading the actual paper with the instructions for said prescription, highly don’t recommend this place at all, only 1 good worker and I think he was the manager of the store