AT&T Store

Eduardo made my visit smooth and made sure I had everything that I needed. I really appreciate the help and information about my purchase. I Definitely needed a new phone and glad I came here to do business. I was greeted immediately when I walked threw the door by Jonh, who actually got me set up with my original at&t service over at Costco a few years back. Eduardo didn't waste any time and I was done with my purchase and on my way to my next appointment in a very timely manner. I appreciate how proactive he was and will be back in the future. Thanks guys

Branding ai the Ukiah store was wonderful to work with. Helpful and friendly, knowledgeable and efficient. Thanks Brandie!

I came to my local AT&T and Brandi was very helpful and kind.

Chis is amazing! Very knowledgeable and helpful. Huge asset to AT&T!

They were amazing. There was no wait unlike in TX. The associate with under 5 min was able to fix my phone. Then a bought a few items. I was out of that store.

I had a great experience. I went in because my phone was having an issue. Chris and Rodrigo both helped me and they were so helpful, and patient. Thanks guys!

Very nice clean store and basically there are no problems and they answered all my questions and they were really nice. So yeah that's the gist a bit. Have a wonderful day!

Adriana did an amazing job with getting our new phones!

I absolutely love AT&T. They have been the most wonderful phone company that I have ever worked with. All their employees are always so polite, helpful, and they always make sure that no matter what your reason they will fix your problem. I recommend AT&T to anybody and everybody that I know thank you for changing so many things in my life and making them much easier.

This store is awesome they are fairly quick and ready to assist in getting things done. For me it was getting a couple phones and accessories. So this is my go to place for my att phone and accessories. It is a great place Willis so go get your phones and accessories here. They are professional and easy to deal with! It is my favorite att store.

Awesome service. Perfect interaction and transaction!

Excellent, knowledgeable service from Rodrigo today. Thank you for setting up my new, awesome phone!

Nathan was a great salesperson and did everything in his power to help me. Also went out of his way to make sure I was getting the best deal I could for my account. Always happy with Ukiah’s AT&T!

Nathan was awesome throughout the whole experience! He explained every option in detail and was willing to run different numbers and help us get a plan we could work with! Would highly recommend!

I was helped by Jerry, this is my second time coming into the AT&T store due to my Auto Payment not going through both times Jerry was super helpful & professional throughout my entire experience. The first time I came in the store I was approached by Gabriel who was not attentive to my issue & seemed VERY uninterested in his job! He told me that “I could just set up Auto Pay myself online” I told him I had tried that” & “my plan is still not working”, He then told me to try again which I did But my plan payment was still unsuccessful, After this his exact words were “At this point I’m sorry Ms but I cannot help you, just call the AT&T help center & they can assist you” I was shocked because I know that there had to be a way to deal with the issue & that he simply did not want to help. By his facial and body posture I Could tell this employee didn’t wanna deal with it the issue. How can you tell a costumer to pretty much figure it out on they’re own?!!!!!!!!!!! I came into the store for a reason not to just be told “try again, and call the help center” I have never experienced someone so unprofessional & uninterested in they’re job, how can you work at an At&t store and tell a costumer that I was about to walk up and switch to Verizon if Jerry had not been so assistive and helpful. Jerry called costumer service for me, talked to them, explained the issue & was able to solve the problem BOTH times. He spoke to the AT&T representative & made sure I could keep my $20.00 discount from my $65.00 plan which is set us through auto pay. I got this plan during the holidays which is why I have the discount for $20.00, If you happened to be in this store I recommend this employee because Gabriel will not help you if you’re issue is too much work for him.

Store is very short staffed. Lucky for me I was the first person there when the doors opened because there was only 1 employee working named Jerry but he was great. Jerry helped me with everything I needed. Hire more people ATT!

Nick Paoli made my visit into a positive experience. He went over and above and is very knowledgeable about the products and services! Ask for Nick, he’ll take care of you, he’s an excellent problem solver.

The manager and sales person name Reid are a 10 on the scale of 1 to 10 unbelievable service more importantly knowledge when I've seen it happen if I think you're seeing memo reviews of the stores people walk in there working with or waiting on somebody or working with somebody it was people just expect them to drop it now they want to pay a bill they have a box for you just put it in the box but you may want to give the bill through sales person well if they're waiting and working with somebody else what are you going to do it as a Boxster minutes amazing if some people get upset because I want to buy battery chargers except the sales people to wait on them while they already working with somebody you're setting up phone business of the store just can't do that to me it's like unfortunately it's a great corporate Store will go stand in lines but if they are busy you just have to wait in line small store they have 4 to 5 salespeople plus the manager to help you sometimes you have to wait though it's life or phone if they're not busy they answer the phone and they do call you back so I don't know what that's all about but so I've been my experience believe me if I go on the phone all the time never had a problem on saying is this is the last corporate store for CA to Oregon on highway 101 honey I hope this helps but they're great people and my husband just your says they really are Chester and Morgan

Super awesome customer service.

When I walked in the store I was greeted immediately with smiling faces. What I needed was taking care of respectly and efficiently.