Baileys Ace Hardware

I love coming here. As soon as I walk thru the door someone is asking me if they can help me find anything. No time is wasted here. They have the art of customer service down. This is my go to place for hardware stores. I will continue to shop here and recommend all my family and friends.

The employees are very helpful and know where everything is at in the store

Hometown type hardware store. Always friendly and inviting. They get to know you and truly care

Customer service is excellent when I can't find what I need they don't have a problem sending me to a place that might help.

Had a heat shield on my muffler fall off coming into Casper. I pulled into this store, knowing the great reputation of Ace Hardware's and received excellent assistance. The young man behind the counter not only helped me with drill point screw selection, but loaned me the store's impact driver so I could do the repair in the parking lot. The young man also came out to ask me if I needed assistance and went back into the store to get me a few extra screws. His service was above and beyond the call of duty and greatly appreciated. Way to go Ace Hardware!!!!!!

Always helpful and nice here

I can only really say one thing, these guys are amazing. I purchased a drill/impact driver combo kit and the drill didn't work as intended. I brought it back in and they exchanged it with no hassle at all. I've called with questions and they took the time to actually talk to me. They may be a little more expensive for some things but it's worth it for the customer service.

Always a awesome little store with everything you need !

Hands down, the best customer service in town. Ace Hardware Store beats the big box stores everyday. I have always been able to find what I need here and despite their appearing to be a smaller store they will find what you need or will work hard to get it in for you. I often need keys cut oh, and they can do everything for house keys, commercial Keys, car keys and even chipped car keys. They do a great job and even go the extra mile to make sure it works for your application. I highly recommend Baileys Ace Hardware!

Always the best help around. Staff always greet you when you enter and someone always checks to see if you need assistance in finding something which I almost always do. For a small store, they carry everything I'm looking for. Best place in town to get a key made to boot! Excellent shopping experience

Super people make a great business and this ACE has them. Good products with good prices.

Very busy store. The staff was very friendly and helpful. Always find what I need here in a pinch. Keep up the good work!

Ace has amazing staff. They are always available and willing to help. Gordon and Christine have been there as long as we have been customers and whenever we have a specific need either for our office or our home, a phone call has produced much of the desired information and then a followup in store has provided the most efficient service we have ever received at a hardware store....bar none.

If you want good, quality hardware advice in a timely and professional manner...well, all we can say is Ace is the Place!

You won't be sorry. Smokey & Melody Weinhandl

Staff is very friendly. They always have what you need.

I try to avoid the big box stores with a passion thank God for Ace .walk in they but immediately ask to help and walk you to it might suggest other things to go with it and that you might need to do the job and out you go without having walked a mile,and price is very compatable.if your like me the short est time in the store the better cuz I am probably working on something that I need to fix in hurry and really didn't want to be working on the dam thing in first place

It's nice to still be able to go to a real hardware store. They had the Traeger Wood Pellets I was looking for and they were on sale for $11.99. They are normally $18.99. If they don't have it they can order it.

A highly recommended friendly neighborhood hardware store

I love this store! Not once have I ever had to wander looking for an item. There's always someone who can find what you need!

Employees are very helpful, professional and knowledgeable. Great customer service.

Ok, don't know her name but early 20's cashier HANDS DOWN !!! best in the place I contacted no less than 5places in person for snowthrower chain link all 5 looked at me like an alien but she 👍 handled it