Kroger

Great staff at the bakery!! :) This extremely pleasant lady at the bakery named Nikki helped me out when I was in a bit of a rush. I said "if I gave you guys my order now...could I pick up a custom decorated cake in about an hour and a half?" To which she replied with a big lovely smile "I can do that right now if you find one you like over there!" She's awesome!! I luckily found the flavor of cake I wanted and she decorated it beautifully. She was finished within minutes! I am sure that they cannot always help customers that quickly because some days are busier than others--but I just wanted to make sure that I made people aware of the great customer service over there at the Maxtown Crossing Krogers. Thank you again for the outstanding great service. Busy single moms (and most moms) can have crazy busy schedules and every little bit of kindness really helps. :) oh! And the cake was delicious also of course!

Allen was killing it today!! It was a busy Buckeye football day and Kroger’s was hopping! Allen was working the self checkout and showed the most impressive patience with each and every customer. I mean, he never stopped moving between self checkout registers, was so pleasant and helpful to every customer (even the not so nice ones!). I commend him for his hard work and am grateful for his amazing work ethic and attitude. Give this guy a raise!

I go here to buy lunch every once in a while and they have some hidden treasures throughout the store. I really appreciate the table area outside where I can eat lunch in the shade instead of the hot car. I was in heaven when I first discovered it! I wish their indoor dining area was open but Bc of Covid I can understand. And I’m not trying to complain, the outdoor area is very nice too! :)

The people in the store are very friendly and available to help you out if needed. The produce is always full and fresh and the workers are very knowledgeable. I feel like I never have to wait in line to check out at this store and the baggers do an excellent job. They even offer carryout, which not very many stores do anymore. I love shopping here so much that they even know me by name. I love this store!

My husband is highly contagious to a lot of things due to allergies. I stopped at the Deli to get some turkey lunch meat and explained to Jacob about his allergy. Jacob took the time to clean the cutter prior to cutting my meat. He put my mind at ease and he was so friendly.
That’s why we shop Kroger! He is an asset to your company.

I got cake and ice cream, flowers and grapes, 😋, customer service is nice and diverse. Young man named Mitchell has been helpful this last few week. Store was clean, shelves were stocked up.

I love the lady that makes the sushi! She is so nice and always offers to make up something fresh for me! The sushi at this Kroger is so good and always fresh!

This 24 hour supermarket offers a variety of food at competitive prices. There are plenty of cashier lines open as well as self-service during the day. The produce looks fresh and beautiful. The fish, meat and deli looks appetizing as well. Of you're ever in the Westerville area and want healthy delicious groceries, pay them a visit!

This Kroger is so nice and beautiful inside. I was shocked and amazed. Usually Kroger is a mess and un organized and no employees or cash registers open. I call it kroghetto for that very reason. This Kroger is the best Kroger I've ever seen and the associates are very polite and helpful

The manager that was there yesterday was the most nicest guy and that’s the first time I have very been in there ! Good job on the first impression!

The times I have shopped here, there are full-service lanes open with friendly cashiers and baggers for my groceries:) I want to encourage you to continue to always have a full-service lane open at all hours because it is difficult to scan a cart of groceries myself/find a place to put everything otherwise.

It is a giant Kroger with all the things you'd expect plus a Murray's specialty cheese counter with some really cool options available.

Jana went above and beyond to help me tonight. Store was out of ST Soymilk (it was late in the day) so she offered to sell me another brand at the same price! Thank you!

And since I'm on here, I might as well highlight a few others. Dave Mason is always so kind and helpful whenever I see him in the store. A few months ago he went out of his way to help me find some plastic knives, ended up giving me some of his own plastic silverware for free! Thank you!

Alberto Martínez, Betsy Lococo and Ron Kupper in the meat department are always so friendly with my kids! Thank you!

I absolutely love the Kroger on Maxtown Road! From the cleanliness to always being fully stocked and the wonderful customer services received by all staff! It is always a great experience shopping here!

Very friendly customer service. The store offers many nice amenities. They have Starbucks and a bistro to grab lunch on the go.

Kroger is always stocked with what we need for our team and always has great customer service!! We will always utilize Kroger for our company and team!!

Online order pickup is great! 8/10 as far as having what I want in stock!

Enjoyed the new bar at Kroger! Nice gathering with great wine and beer selections at a great price.

Well stocked and courteous staff. Takes time to answer questions and to double check.

All the employees and managers I encountered were friendly. It was also fairly easy to navigate through the aisles.