Embassy Suites by Hilton Columbus

Great experience from check in to check out. Front Desk attendant was personable and friendly. Manager's reception from 530 to 7 was impressive. The staff checked on you often. The bar gals made it a happy and inviting environment. There was a great variety of snacks, non alcoholic and alcoholic beverage choices. Room was clean and King bed was ultra comfy. Fridge and microwave and built in toiletries in the shower were a big plus. The free breakfast in the morning was A++. They had every breakfast item you could imagine. The attendants kept it clean and well stocked. What an amazing value for couples and families. Thanks for a wonderful weekend getaway!

The location of the hotel is amazing in a sense that it’s far enough away from town that no one will mess with you or your car. I’ve never had staff so accommodating. We didn’t ask for a single thing and the front desk attendants just continually were making sure everything was perfect. The service was all around out of this world.

This is a huge hotel with really clean elegant rooms. I stayed in a double bed suite, with kitchen (microwave) nook, there is a dining table and living room area TV there and in the bedroom office area. I was there for a business trip. I found the main lobby display beautiful, it's a huge hanging lights display over the bar and eatery. I recommend this hotel and will definitely stay there again, for fun this time.

Nice weekend trip. As always I read reviews before I book. I was a little leery booking due to reviews of car break ins at this location but I booked anyway. This hotel is beautiful. The decor is very nice. The rooms were very spacious and clean. Front desk staff Lilly was simply amazing. We had great conversations with her. We did ask about the break ins and she ensured that hotel security does everything they can to survey the parking lot. We had a great breakfast with made to order omelettes the next morning and got to see Lilly before we checked out. I would definitely stay again.

Rooms very clean and comfortable. Sure was great to have a refrigerator in the room that had a freezer compartment. Breakfast was great. Service at front desk top notch. Luggage carts were very good heavy duty units. Rooms on side of hotel towards the interstate are a little noisy. Suggest not getting a room on that side. Therefore ; 4 stars for room.

We were traveling and needed to stop for the night. Being from Michigan we asked to have the National title game turned on at the bar. What fantastic people! The rooms were fresh and clean. The breakfast was outstanding! I would highly recommend Embassy Suites

Overall, my family and I had a great stay. The rooms are spacious and clean and staff were all very friendly. The facilities were clean and spacious.

Every evening they had a manager's reception with free appetizers (try the regular hummus) and free wine/beer/well drinks.

My personal highlight was the breakfast buffet. Custom omelettes, cereal, sausage, bacon, oatmeal, waffles, and more.

Not much is walkable from this location, but it's a short drive to Easton which seems to have everything.

We had an awesome stay. All of the staff were friendly, welcoming and helpful. The room was clean. Breakfast was great. The made to order omelets were very good! They even made the kids some cheesy scrambled eggs. The kids enjoyed the pool. Christine went out of her way to interact with the kids and ask about our trip. She even let the kids show her a fashion show with their American girl dolls.

Booked a King Suite for a night and was impressed with the size of the room! It opened into a seating area with a TV and a table for dining. There was a sink and a mini fridge directly behind the table, and a doorway into the actual bed area with a wardrobe and another TV. The bathroom was large but didn't have much counter space around the sink, but it was quite manageable with the additional counter and sink just outside the door.
The interior of the hotel was well decorated, and the glass elevators were a nicel touch. The bar was slightly underwhelming, and there was no restaurant on-site, but you could order food and sit in the lounge, but we opted to take it back to our room. The sandwiches were dry and bland, and the chips and fries soggy. I would recommend dining elsewhere. All in all, it was a nice spot to land after a date night with a few opportunities for improvement.

Although I didn't have the chance to stay at this hotel, I had a remarkable experience with their staff while communicating via phone to assist with an existing reservation. Christine at the front desk and Manager I believe by the name of Lilly were outstanding in their customer service.

When I called to inquire about my reservation, Christine was the epitome of helpfulness. She patiently addressed all my questions, provided clear information, and even helped me make some adjustments to my reservation, despite not being physically present at the hotel.

Although I didn't have the opportunity to experience the hotel in person, my interactions with Christine and Lilly over the phone left a lasting impression of their dedication to exceptional customer service. Based on their assistance alone, I would highly recommend this establishment for their commitment to guest satisfaction.

My family and I traveled to Columbus from Mobile, AL, to visit my sister who has been battling grade 4 glioblastoma for over one year. This was my first time being able to see her in three years. Our experience at this location made our brief visit with her exceptionally sweet.

When we arrived, we were informed that due to lack of resources, we wouldn't be able to get the snacks for the premium suite we reserved. That was absolutely no problem with us. The man who was on duty that night, though very busy with many responsibilities (we arrived on Thanksgiving Day), was extremely hospitable and kind: discounting our room due to not having the daily snacks available, and personally delivering us what snacks he did manage to find.

His kindness throughout our stay helped make our short time with my sister that much better. Of course, our room and the entire facilities were wonderful, but I had to make a point to thank the man working Thanksgiving Day evening (sadly, I never got his name) through the rest of our visit, for giving us exceptional customer service. If we are able to go up north, again, we will be staying here.

As soon as we walked in Lexi at the front desk greated us with a smile, very welcoming like she had know us for years! Lexi gave us alot of information about the area as it is our first time in Ohio. Lexi took her time with us and was very knowledgeable about what was available to us during our stay...
The room is fantastic...clean well stocked and spacious...

Love this hotel. Everytime i visit ohio (where most my family is) I book this hotel it's a super relaxing environment so welcoming. They have snacks 24/7, great places to lounge and average rooms with everything you need. The pool is so cool and it's open in winter they also have an outdoor pool for good weather! gotta get that tan on girl! The breakfast is quite good especially for a hotel. Now one of my favorite parts is suprisingly the location is rather private and i always feel safe. note: there's a bar 😉

Our stay was absolutely amazing! We loved everything from the dinner, pools, our huge room, made to order breakfast and the staff were all so friendly! There is nothing that could have made our stay any better and I can’t wait to come stay here again!

Very comfortable and welcoming. Good restaurant and amenities. The manager's reception is a great way to decompress after a long day.

If I could give more stars, I would! There are so many individuals to shout out at this establishment; Christine, Amelia, Dom, Amya, Amy … so many folks that work here GENUINELY care about their job. They always make us feel at home - including my 11 year old daughter. They greet us by name, are always respectful & accommodate us as best as possible!!

This hotel was outstanding from the person who was behind the desk to the excellent full breakfast that was complimentary every day. The rooms were clean and very comfortable. Also there was complimentary wine, beer and snacks every evening. I highly recommend this hotel.

I had a lovely stay and will be returning. It seems a lot of places are understaffed in Columbus. I found one lovely person waiting on a lobby full of people waiting to check in on a Saturday. Ms Christine handled it like a pro. She kept in contact with the various guests and had us in a room, in order of request. Once the rooms were ready it took Christine about 10 mins to get to us and we were 5 in line. Christine also, pronounced my name correctly and had the brightest attitude I have ever seen on someone so overworked. She enjoys her job, so if you visit this location make sure to treat Christine well!!
The breakfast was always good, especially during the week. There was a choice of eggs your way, waffles, pancakes, french toast, hot and cold cereal, fruit, pork and turkey bacon/sausage links. Chef Jeff and the cooks took good care of us.
Our room was clean and in order. The only problems were our view from the room and the air conditioner made noise.

I had an absolutely wonderful experience at this hotel, and I wanted to extend my heartfelt thanks to Christine. Her kindness and attentiveness truly stood out, and it made my time here more enjoyable. The way she went above and beyond to ensure my sister and I had everything we needed was truly appreciated. Thank you, Christine, for your exceptional service and warm hospitality!

Super friendly staff. Beautiful facility. Nicer swimming pool. Room was very clean and comfy - tho did have a subtle odor that suggested someone had smoked in the room at some point in the past. More noticable upon entry in the room. Bought a couple of Febreeze Small Spaces Air Fresheners and put one in each room - which took care of this. I usually travel with them in case I run into odd room outdoors. I would stay here again.