Run Appeal

Just want to share my very positive experience at this store.
I got back into running about three months ago and was told I need the right running shoes. I did my homework and visited few running stores in the area. After a week of reading reviews after reviews, talking to different "experts" at different stores and getting my feet scanned, I have an idea what I am looking for. But now I have a wealth of information to a point where I started to get confused. I bought a pair of Hoka Clifton 6 few days ago but now I am looking for a second pair to keep in my office for my lunch run so I decided to give this store a shot. I walked in an hour before they closed and was promptly greeted by John. John listened to my needs, analyze my feet by having me do couple of things and right away knew the type of shoes I need. I told him about the Clifton I just bought and he told me it's the right shoes for me. Now I'm sure he works on commission and he can easily try to talk me out of it but not knowing I was looking for a second pair, he told me I made the right choice. After I told him I'm looking for a second pair, he recommended few others which was the same shoes the other running stores recommended and they scanned my feet to come to that conclusion. Unfortunately, John didn't have the wide shoes I needed but that didn't stop John from sharing some running tips and giving advise. Then somehow we started talking about California and Yellowstone National Park and since he had visited those places he spent at least 20 minutes telling me where to go, what to do, etc. Seriously, the guy couldn't have been more friendly and helpful. Then my partner was looking for some hiking boots and another associate Mike helped him with his shoes and was also helpful and patience with the many questions my partner had. While waiting on him to try on shoes, a third associate Adam made a small chat about the Clifton I was wearing and proceed to tell me the difference between my Clifton and Hoka Gaviota. Wow, these guys know their stuff and are happy to share their knowledge with you. In the end, we didn't get any shoes due to inventory but on our way out, John even told me to call him should I found a pair online and he can tell me if that's the right one for me or not. I have never had such a pleasant experience shopping for shoes and will definitely come back here when I'm ready for replacement shoes. Thank you John, Mike and Adam!

Great store with a good variety of sneakers, clothes, Activewear.

Adam was super helpful in helping me find a good running shoe. He brought out nearly every shoe they had in my size and didn't stop until we'd found a good one.

Nice store with quality running gear. The staff was helpful too. We were able to find special plantar fasciitis socks and compression sleeves.

First off, let me start by saying the customer service at the store is awful. Not really a running store either more like just a running shoe rack. And honestlythe limited amount of shoes wasn’t even the biggest issue the fact that I idly stood there for 15 minutes while supposedly the one attendee/owner/greeter/I think the only employee in the store Was getting the shoe he said he surely had. So after waiting at the front for a while for him to return, I had another employee dressed in the store shirt just passed me right by while he answered his phone and went outside . I whent looking The original attendee, found him talking to three other older ladies, who had just walked in when I proceeded to ask him if he had found my shoe size he just responded with the lukewarm NO as if I had known that the whole time. Save yourself some time and go to an actual running store.