CVS

On my recent visit to the Middletown CVS, I encountered a very kind and compassionate young man working the front of the store. It was my first trip out after a long respiratory illness. I must have been out of breath and the young man asked me if I was feeling okay or info needed help. I was very grateful that he took notice and genuinely cared, in case I did need assistance. It’s very refreshing, especially today when most folks don’t seem to care about others. Thanks to this wonderful and kind human!

Amazing staff and customer service. From the cashier team to the manager, everyone was so kind and helpful. It was a pleasure shopping here and I’ll definitely be back. Thank you!

3 out of 4 pharmacists there are RUDE and completely unhelpful. I've already written to many senior executives at CVS but adding a public review may expedite how they respond to training/re-training of their employees. Having been sent over by Walgreen's without the choice of going to another Walgreen's has my family considering the local Mom and Pop pharmacies in our area. We may pay more but it will be well worth it!

Late 2023/Early 2024: Having been back to CVS several times since I last posted this review (which was not a positive one), I have to say that the service has GREATLY improved, the wait time is much better, albeit I try to go at less busy hours. I think we just needed CVS to catch up with all the transfer customers from the Walgreen's in Middletown when it shut down. If you are feeling frustrated with the wait times, please try to go when they less busy: 10 AM - 11:30 AM, 2:30 PM to 3:30 PM... stay away from weekend pickups if you can... and remember, the pharmacy closes daily for all the pharmacists and technicians behind the pharmacy counter to have lunch - I believe this is 1:30PM - 2 PM but double check that!.

It’s a pleasure working with your pharmacy team. Brian is just great and is always looking for a way to provide assistance.

Cvs is always a pleasant experience. We love going there and seeing all the seasonal stuff they have. The place is always clean and set up well.

First time having to fill a script here since it’s opened. I give the pharmacy a 10/10 Amanda E my Pharmacy tech that evening went above and beyond to find a coupon for my RX. When I stopped in originally she told me the price I said no problem I’ll be back. I came back and she told me about the coupon that saved me 40 bucks!! I am beyond grateful for her doing this out of the kindness of her heart. Thanks Amanda for ending my year on a high note!!

Staffing levels in the pharmacy have gotten better. Their staff has always been friendly even when they were understaffed.

This is my favorite drug store. They have everything I need and prescriptions are filled fast. Good online presence as well.

The pharmacists are awesome here. Particularly Shari. She's so sweet and knowledgeable and helped answer all my questions patiently.

The Pharmacy Manager Ekta and her staff are excellent, the store manager and staff are as well and the Middletown location is my main place to go.

Grand Opening scheduled for Sunday July 14th. Can't wait until the store opens for business! Brand new, clean, and beautiful.

Pharmacist Ekta (apologies if I misspelled) provided the highest level of Profresional and Personal Service today...July 3rd 2020. Thank you!!!

The store is so clean and the staff is so is very
nice.

Good service.

Me personally, I've always been more of a Walgreens person than CVS only because of the prices & I felt that Walgreens had more of a selection, however IDK if it's this specific CVS location or all CVS's but this location at least MOST DEFINITELY has a much better selection/ variety than any Walgreens I've been in. However, I can't give 5 stars because the prices are still a little steep especially compared to Walgreens