Walgreens

I went to Walgreens for my flu shot and was greeted by the pharmacist, Howard. Howard was very welcoming and attentive. He made the flu shot quick and painless. Great experience.

I love the staff here. They are a huge help. Even when it's crowded they work tirelessly to make sure they do whatever they can to help customers.

My wife and I are extremely appreciative of all that they do

Thank you !

Howard and his coworker were great! Very frienfly & responsive. Ty Howard! 🥰

Is understaffed really an issue they can control? Be serious people these are trying times for pharmacies literally everywhere. I waited a while for my prescription, not because they were simply not working on it, no because I could physically see they were busy. Bare with them. I appreciate what they do . Grateful for all the services they struggle to juggle along side with filling prescriptions.

The pharmacy staff is very friendly! Howard and Ikirah went above and beyond helping my husband with some prescriptions I needed. Thank you!

Best customer service I have ever received thanks to nurse Nick. I was petrified to get my vaccine. Nick calmed me down for 20 minutes and talked me through the process, offered me water, and with open arms accepted me back from the waiting room after I walked out crying. He was so patient and nurturing and made my vaccine phobia so much smoother. He deserves a trophy. And now I am finally vaccinated!

I had a great experience! Alexandra was so helpful and kind and helped me with my photos for a wedding! Will be coming again, especially if the staff is always this good!

Shout out to Carol in the photo center who went out of her way to help me frame a large print. Thank you for making it perfect!!

I love all the staff at this Walgreens pharmacy.

Great store

Howard is cooler than sliced toast, thank you for the chat.

At this particular pharmacy, a college kid will administer your covid vaccine. He will not ask you a single question, nor will he provide you any verbal information. He will not instruct you to remain on site for 15 minutes following your vaccination. For me personally, I'm not concerned with who sticks the needle in my arm because I am in charge of my own healthcare decisions, and don't need a kid telling me what to do. Not trying to dissuade anyone from getting the vaccine by any means -- that's a matter of personal choice. Just saying if you're a bit anxious and anticipating a certain level of consideration and comfort with the process, this store may not be the vaccine site for you.

I've been on the phone for an hour and 45 minutes, this pharmacy is a disgrace to customer service and patient care. Very upsetting and frustrating for those who take medications that they literally cannot wait on. This pharmacy department is a disorganized disaster and honest threat to the wellness of the community with its poor communication and service. I'm not one to ever write poor reviews, but the experiences with this pharmacy are shameful enough for me to do so.

Absolutely horrible! The lead pharmacist was very unhelpful and rude, not only was he not helpful he's was unprofessional eating a Togo container full of meatballs while the phone was ringing and blantlany talking about other coworkers so loud infront of all the people waiting for there shots and prescriptions. Never seen something like that in a pharmacy. First time there immediately switched pharmacy today!

DO NOT GO TO THIS PHARMACY!!!!!!!
In case you didn’t know, the drive through is for “convenience” (per Howard the pharmacist) CONVENIENT FOR WHO HOWARD? Definitely not the customer!!!! Definitely not the customer that just got out of SURGERY!!!!!!!!!!
After being ignored in the drive through, i tapped the call button multiple times thinking it didn’t work….. Christine S. RUDELY said WE ARE BUSY IN HERE and turned away NEVER ACKNOWLEDGING US AGAIN!
So i went inside.
I guess TWO customers are considered busy because Howard was “really busy” having a personal conversation-Not about medications- bc I COULD HEAR IT and not helping his staff. You embarrassed yourself today Howard. Your behavior was nothing less than pathetic and disgusting.
THANK GOD FOR PATTY who went ABOVE AND BEYOND FOR US after Howard damn near broke the door after SLAMMING it and SCREAMING for Patty throughout the store. Christine S and Howard are UNPROFESSIONAL, CLASSLESS, INAPPROPRIATE, and RUDE!!!!!!! Corporate AND the surrounding Walgreens pharmacies are aware of the “Howard problem” (THEIR QUOTE, NOT MINE!!). I hope corporate resolves these people (i mean problems) ASAP and get more staff like Patty that go out of her way for customers. Thank you Patty for everything you did today. thank you for connecting us to another branch that understood what we just went through. We really appreciate you! YOU ARE THE REAL MVP!!!!!!!

"The staff at Walgreens, from the pharmacy to the retail store, has consistently shown incompetence. It's disheartening to see an establishment receive negative reviews for years on end, and the lack of improvement from district and regional managers, as well as corporate, is concerning. The ongoing issues and unfavorable customer feedback seem to go unnoticed."

The customer service at the Spring Lake Walgreen's pharmacy is non-existent. I had an 11:30 appointment on a Saturday for a Covid booster. I arrived on time with all paperwork completed. The counter rep updated my vaccination card indicating that I received the booster, which I had not yet received. I was told to have a seat. There were 3-4 customers ahead of me so I expected a wait. After 30 minutes, two customers had been taken care of. "Howard", the pharmacist, administering the vaccines was extremely slow, ignored the customers waiting and no one provided any updates as to the remaining wait. After 45 minutes, I asked at the counter how much longer the wait would be since I had another appointment. Howard would not respond and only did so when the other pharmacist asked him to. At first he said he didn't know how much longer the wait would be, but after I pressed him he told me 12:30 - 1:00. I told him it was ridiculous to expect me to be there for 1.5 hrs for a vaccine. I told him I had another appointment and couldn't wait and he told me I shouldn't have made a second appointment on a day I'd be receiving a vaccine! Of course I left, with no vaccine and incorrect information on my vaccination card.

Walgreen's is awful, they don't care about customer service. Stay away from this location.

Can I please give negative stars? Even that won’t reflect how terrible this pharmacy is. No matter what time you call, you are waiting at least an hour to speak to someone. Employees at the pharmacy are nasty and unhelpful. They try to excuse their behavior by saying they are “overwhelmed by Covid” but no other pharmacy is this bad (Walgreens or other). Also pretty sure most of their customers have left due to terrible service so how exactly are they overwhelmed? Where did all the good employees go when this was Rite Aide? Run far away from here and find somewhere else!

Past 3 times I've tried dropping off a FedEx package I am told they are "Too full" and "Try coming back after 3". If it only happened once in a while I would understand... but literally THE PAST 3 TIMES I could not drop my package off. Why even offer FedEx services here if you can't complete them??