Tommy Bahama

This is a wonderful store. The layout is open and comfortable, the merchandise is high quality, and the staff is well-trained as well as attentive. Associates do a great job checking sizes and styles and will place part of an order online in the event of an out of stock.

The Tommy Bahama brand continues to gain luster because of stores like Pasadena, where old-fashioned manners and polite suggestions without pushy sales tactics are the norm. Their gift card promotions are also a great reason to visit and shop for yourself or gifts, plus the MLB licensed apparel is unique and extraordinary.

I'm a frequent customer of this store, but my latest interaction was worth posting about. I brought my fiancee to the store for the first time (her first Tommy experience!) and a lovely associate, Kaylee, was eager to help. Kaylee had just suffered an acute loss of her voice from earlier in the day, but she managed to help both of us with what we were looking for, as well as joke and communicate the best way she could. Other associates could've easily pawned us off to someone else, but she stepped up-- and made it a great experience for us. Whether the store has what you're looking for or not, it's worth checking in and seeing what's new and what can be shipped to your home (free S/H!).

I am giving you guys a 5 star ⭐⭐⭐⭐⭐ I was greeted by a friendly smile and taken care of by Lori! She helped me pick out some amazing clothes! 😊

I rarely write any reviews, but I was looking for a sweater today online and I called in Kailyn was very helpful. The ambiance in store is jovial and immaculate. Thank you for helping me with my order.

Great customer service. I brought in a confusing return, with too many receipts. They sorted it out quickly. And they had some new merch since my last visit. So my return became an exchange! My husband loves their understated (non-tropical themed) shirts.

Everyone was friendly, professional, efficient. Overall, very positive experience.

I love your Pasadena store!!! The people you hire are fabulous and even greet me by my first name as I walk in to enjoy a fun filled shopping time for my family and of course me. I have been a big fan of Tommy Bahama and always will be.

Excellent service. Jan and Michael are fantastic. I'm surprised how often an employee at the store asked if I needed help. I spoke with 4 or 5 salespeople while I was there. It's a good store in a struggling mall.

I'm thrilled with my new half-zipper shirt. It's so cozy!

Joyce was terrific! 20% off on dresses at the moment. Great service and atmosphere.

Great selection & amazing service. Michael and Lori were very helpful with a wardrobe update, had great suggestions, and took great care of me...thank you!

­­­­­­­Tommy Bahama Pasadena feedback:
Michael that waited on me is the reason why I bought more than I was going to purchase initially. Michael is a great guy and wonderful to work with. Michael has actually waited on me before and he is always a joy to talk to.

I hope Michael continues to be at the Pasadena, California store so that I can buy more TB clothing.

Michael was extremely friendly and attentive to our needs. My husband lives in Tommy Bahama attire on weekends. Thank you for providing us with such a pleasant experience.

Great customer service. Reminded me of the old days, when salespeople were knowledgeable and courteous

Love shopping at Tommy Bahama in Pasadena. Great selection of clothing for men and women. They also have a great rewards program!!

Great service from Lori. Nice selection and excellent quality.

very nice store and we were given impeccable service by the young man who was working on 8/27.

Good items. Good service.

Classy experience always!

Nice & friendly atmosphere

Great Styles!

Quick nice duds.