The Extra Pair

Sarah was extraordinary in helping me choose the right comfort shoes! Her knowledge and guidance were transformative for me. I was contemplating surgery but now believe I will have significant pain reduction. The large selection to choose from was amazing! Thank you Sarah and The Extra Pair for making this experience so wonderful.

Sarah was amazing and helped both me and my fiance find a pair of sneakers to help with our various foot issues. They didn't have the color I wanted in my size so she ordered them and is having them shipped to my house for me. It was a wonderful experience!

Melissa and Sarah were so helpful. Customer service is great there look no further if you need to get a good pair of shoes with helpful staff.

Had such wonderful experience with Sarah and Melissa! They were so knowledgeable and helpful. They helped find me the perfect running shoe!

This was my first time shopping at the store. Excellent customer service! Sarah was the name of the woman who helped me. She was very kind, friendly and knowledgeable. The store also had an amazing selection of all different kinds of shoes. I was excited to see that they sell Le Artiste shoes! This is definitely my new favorite shoe store and I will strongly recommend to all my friends and family. I will definitely be shopping here again!

Janet and Sarah from The Extra Pair at the Promenade Shops were great! They were excellent at catering to what we were looking for and we were happy with our latest purchase at the store!

Beyond professional and courteous. Extremely helpful when trying to find the right sneakers. I’m a healthcare worker and having the right sneakers is so important. Jaret was so professional and knowledgeable I have recommended this store to my friends, family and co-workers. Thank you again!

Absolutely the best shoe store. I’ve been to
Jarret an Sarah were extremely helpful thank you

Great selection of all types of shoes, sandals boots. Quality and comfort shoes that support the foot. Name brands. The service was beyond professional. They aim to please. Kelsey gave me five star service!!!

Timberly was super amazing. She took the time to help me find a great shoe with arch support. Thankful for “the extra pair”

First time in the store, just wandered in, thinking of maybe getting just one pair of sneakers. Melissa was very helpful, friendly, sparkly, and informative - but not pushy and gave me space to make a decision, after telling me about sales and showing me some good options. Walked out with two pairs of sneakers and a smile on my face. Melissa was a pleasure to do business with.

The store associates are very helpful around sizing and getting appropriate shoe inserts. I love the quality of the shoes I purchase here.

Staff was helpful and the options were plentiful. Had a great shopping experience! My new shoe stop!

Great service and really nice interactions with each staff member, everyone was very friendly and kind. Brian was extremely knowledgeable about the on running shoes we got and helped us from start to finish to find the perfect fit. Really pleased as it’s so rare to have this level of service when shoe shopping.

Knowledgeable and helpful cashier. Help me find what I needed when I didn’t even know it existed. Thank you.

I’ve always had a good experience here. Melissa and Joe were so helpful, helping me find the right shoe and were so patient with my indecision and confusion.

Walked in just to check the store out and I’m very impressed. Staff was super friendly and some really great sales.

Staff is amazing! Helpful, friendly, knowledgeable! Always great customer service. Name brands, comparable pricing! Best place to shop in the Lehigh Valley for shoes!

Professional sales staff would recommend. this store

I had a great experience shopping here. It’s great to find a store selling Vionics and Naot shoes. Liz was very helpful, answered all my questions and provided suggestions and accessories to ensure a comfortable fit.