L.L.Bean

Have to give a shout out to Nick for being so quick to help me in a time of need. I thought I lost my wallet and I wanted to know if anyone turned it in but he said no one had but that he would check the parking lot for me. I ended up finding it while he was out in the cold looking for it so I called back to let him know I found it. On top of that I had a great shopping experience at this location!

Great store. It's nice looking at the magazine but to be able to see the clothes etc in person is that much better. Quality products.

Doing some Christmas shopping and was amazed and appalled at the number of rude salespeople/store associates at most of the other stores I had been to. Decided to go to LL Bean to find a few things on my list. What a truly wonderful shopping experience! Everyone was so very friendly/kind knowledgeable about products and actually wanted to help! WOW! Shout out to the ladies in the women’s department. (I walk with a cane and was having a particularly bad day with mobility.). Absolutely incredible assisting with me with sizes/styles, etc. Could not be more helpful! I think that because the employees of LLBean were so terrific, it rubbed off on the other shoppers!

Nice selection, helped with our hunt for great winter boots 🥾. We're moving to Maine in the spring, so the home store will get a visit 🧗🚵⛷

Sale, Sale, but as normal, the things I got were not on sale.

Great setup and lots of options for the avid outdoors person to choose from. Fishing, hiking, camping, traveling, options for kids, dog training, skiing, and paddle boarding; you have found the right place to shop.

Great quality, price, and selection. One of our favorite stores.

Weekend worrier camping gear supply store for sure. Nothing super technical gear but they definitely have a little bit of everything and for sure enough to get you through any camping, hiking, kayaking, paddle boards and more. Good stop for some last minute gear when you know the internet won’t deliver on time.

Great selection, clean store, and helpful service!

Purchased two kayaks, a 10' and a 12' Manatee, and a SUP without much thought about how to get them home. A big thanks to Phil who patiently and knowledgeably explained the many things we needed to know about kayaks, the relative merits of different types, and how to transport them safely. Phil also explained our options for getting all the home on our Camry. We eventually decided on a roof rack system but as luck would have it they (and everyone else) were our of stock on a component. Phil ordered the what we needed and went out of his way to find a sale item. Then when it was time to bring them home, he helped us load and showed us the correct way to secure them to the rack. He spent a lot of time with us and never made us feel rushed. It makes me realize how little expert service most big stores offer. We have been out several times in our kayaks and love them and my daughter is getting a lot of use out of her SUP. Between the excellent kayaks from LL Bean and Phil's knowledge and enthusiasm, it was a great, low pressure experience. Will definitely be back.

clothing is super high quality and there's a huge selection! love this place!

I'm a big fan of LL Bean in general and I've been to the store in Freeport a few times, but I didn't know how big this store was going to be. I was excited to see that it was gigantic. We were there on a mission for Boots so we went straight there and tried on so many pairs of boots and there was a guy named Thomas who was helping us by getting things from the back and even went to find a pair of boots from a mannequin. He did all of it with a smile and really made our experience easy so we walked out with a great pair of boots that are already being enjoyed on a daily basis. Of course we browsed the rest of the store as well and everything is high quality and looks good. They have a little outdoor adventure section where it looks like they help people plan excursions, but we didn't have time to dive deeper on that. The store seemed a little more focused on clothing than outdoor equipment, but they still had a section for camping and knives and kayaks and all that.

Really nice store, very well laid out. One stop shopping for all your outdoor needs. Things are pricey if you've never been to one of these stores so expect to pay a little more for high quality items

The woman helping in the woman's dressing room was awesome. She helped with sizes, colors and got things so I did not have to leave my 90 yr. old mother alone in the dressing room. She then ordered us clothing from online which we should get any day. Awesome customer service!

Really one of the only good camping stores in the whole area!

I was looking for long sleeved t-shirts for women. The sales associate was super helpful. There was nothing in my size so she wrote up an order and they arrived today, 2 days later.
The store is very clean and all associates were wearing masks.
Thank you.

Great selection and excellent customer service.

LL Bean has excellent quality of clothing. It's expensive but worth paying the extra bucks. I have 3-5 year old clothes and all of them have withstand usage and still look good. I've had to return clothes also, and it's been very easy to return.

The Promenade is a very nice shopping village. The LL Bean Store offers a great retail experience if you like outdoor outfitters. Its nice to be able to shop and see clothing that you could historically could only buy online. I wear Khaki's for work. Their prices seemed comparable to Dockers at Department Stores. Looking forward to visiting some of the other shops and restaurants.

It's a fun place to shop! Very helpful staff when you need assistance. Easy access to the store.