CVS

I had an emergency on Saturday of Memorial weekend. It was very busy at the time. The pharmacist MR Shevlin (sp?) and the pharmacy tech Tony were very patient with everyone while The phone was ringing, the counter was so busy however they both handled their jobs with professionalism and patience. Showing each person much courtesy and concern for their needs. Thank you for being there for me and everyone else. They deserve a 6* rating.

We are vacationing in Ocean city. Cvs is very reliable to get our meds from home cvs in case they were left behind or needed.

Dropped in to pick up some headbands and a sack of Cotten balls. Was greeted warmly by Geoffrey's smiling face at the front end. That guy rules he should receive a very serious pay raise. Cheers Geoff

This is gr8. We love it. Everyone it good. People with bad comments get a life you guys need one. All you could say this bad that bad. Why don't you work here and show if you could do better. But you can't, because you don't have a life!

Nice layout in typical CVS style, helpful service, took care of my needs right away!

OC local here. Never had a problem with this store. Everyone is so friendly.

Quick service, convenient location and courteous staff

The pharmacy here is great; however. If you don't get to this store early, what you need will probably be sold out. This is especially true of medical supplies. The pharmacist however are so great and thorough that I can't reasonably give this location anything less then 4 stars

The store has revamped its interior and the cashiers are very pleasant. I used to wait in line other years, but CVS has streamlined its operation and the front counter is much more efficient.

Everybody is very friendly but man this place gets packed during the summer

I'm a local, 17 years now. I like the Extra Card deals, it is easier to figure out than Rite Aid, however I am about done with CVS and transferring my prescriptions to Rite Aid West Ave. The customer service is awful. This is not just the fault of the store employees, it is mostly worsening customer service policies..however the staff in the pharmacy are often snarky and unhelpful when something goes wrong. The worst was when I came from a doctor in Uber because I was unable to drive..the pharmacist said the Rx I needed wasn't in stock. I asked if she could call 34th street to see if they had it, and she said she couldn't. She said I had to just go from store to store until I found it in stock, despite knowing I had to pay for every minute the Uber waited or drove me around!

Other issues include ordering online and being promised a certain time, then I get there 3 hours AFTER that and not only isn't it done, they act like there is no obligation to let me know it wasn't going to be done when promised. This also happened with photo once...online it promised "same day prints" but when I got there later the same day (walked 1 mile) they told me it was an estimate not a promise, they said they have no obligation to get it done when the site promised. I got my prints the next day, but I walked 2 miles round trip for nothing.
Also I have a $10 co-pay card from Phizer for one Rx that is very $$, but even though the coupon is permanently attached to my account, I can't refill online or the card wont be applied, then they balk at my trying to apply it after the fact (sure, I'll just pay $300, so I don't have to inconvenience you) I will say I haven't had nearly the issues with the retail part, in fact the managers are quite helpful, however the pharmacy is issue after issue.

I rarely stop at a CVS and after today this might be the last time. I barely got in as I think the manager was standing at the door waiting to lock up. The hours say 11pm, but she says they can't stay open because they don't have employees. Well after I say I just need a couple things she lets me in and I see 4 employees and no customers and you can't stay open really.

We needed to run in and grab some water and Prilosec. Well they said they were out of the water for weeks which I find hard to believe or bad management. Honestly would never stop here unless an emergency.

My daughter went to pick up a script. Her insurance was not charged. She tried to give the clerk her card and it was refused. When shecalled back after getting home. She was told she had to bring everything back to the store to get the refund. Now we have a screaming
child and crying, frustrated mother because of inept staff. Who charges 86 dollars for a amoxicillin script anyway!. What a ripoff!!!

CVS should shut down this store. My daughter had to pick up a script for my granddaughter today. The idiot behind the counter did not run her ins cards and charged her full price. My daughter got home and saw a $86 charge. She called the store and the moron on the phone told her to come back. With sick kid on her hip she went back. I own CVS stock and this store should be closed and everyone fired for being lazy and stupid!

Ive called 3 times waited 30 minutes for no answer does anyone who knows how to do their job work here? I was told to call this cvs because they would have my medication in stock and after finally getting answered 45 minutes later was immediately told, within 5 seconds which I assume means the person never actually went to check, that it was “out of stock.” I’ve never received such poor customer service especially from “healthcare professionals” this is absolutely ridiculous and demeaning. I’ve received better service from an understaffed mcdonalds at 2 in the morning, i hope all these people get retrained and learn how to do their jobs.

This Cvs refused to order a medication I needed after surgery , I was told by the pharmacist “ This isn’t a medication that we order “
Really? 34 th street Cvs ordered the same medication for me that the 16th street location refused to order! The 16 th st location is horrible rude uncaring & they do not at all care about anyone’s health. Who hires these awful cold uncaring people? They are suppose to be medical caring professionals , this Cvs location is a joke, how sad, I feel sorry for those that suffer due to a Pharmacist/staff that absolutely does not care about our health.