AutoZone Auto Parts

Getting a battery for an old range rover and battery size is odd. Robert was great! He pulled the recommend battery plus several other alternatives. Thanks for all your help Robert.

I just went in to get new wipers for my 2017 Jeep Renegade and had the pleasure of being waited on by a young gentleman named Ben V. He knew I didn’t want to spend top dollar on the wipers and knew the clip on this model could be tricky. The first wiper he grabbed was on the money first try and in my price range from the time I walked in talked with him paid and he even put them on for me was maybe 8 mins and it was the best 8 mins of customer service I have dealt with in a long time! Kudos to Ben 😊

I was blown away by the patient, friendly service I received at The AutoZone in Penfield NY!

They helped me select and then actually replaced head light bulbs that required a skilled hand, which I leavened the hard way I don’t have. They went above and beyond my expectations and helped me laugh at my own ineptitude. I ended up smiling, where I would have been frustrated.

Thank you AutoZone for fostering kindness from your team. We customers need it!

Great visit. Got a battery recommendation and the sales guy installed it for free right after I bought. Pleasant and efficient. So happy that my car is back running again! Definitely would recommend!

I called my uncle to help me fix my brake light whos a mechanic because I was having trouble doing the bulb switch myself I’ve never changed one in my Nissan before but in older cars I have I was doing this in the auto zone parking lot and went inside to see if they could help me Jack was the first to step up and was so helpful he gave me confidence and tips for future reference about fixing my own car he helped me release the plastic knobs on the taillight and helped me switch out my bulb in literally 5 mins thanks for having him on the team that was the best service I’ve ever received at an auto zone

Service was prompt, and they were willing to install a new car battery into my vehicle, in 20 degrees with snow. Highly recommended.

I want to thank Ben and Josh for being so helpful and helping change my front light. Quick and easy!

Becky and April were wonderful.

I was in line for about 5 seconds - the cashier was assisting another customer. George saw me from across the store and came over to help me so I didn't have to wait at all. On top of that he was knowledgeable, fast and efficient. Amazing customer service. Thank you George.

Such a great service guy today here!! Very patient and super helpful!! I had my youngest son with me after four hours of errands 🤣😌😭 and he was very understanding and helpful to get the parts I needed, figure out the ones I wasn't sure if and even install my wipers for me!! Would recommend this place and revisit as well!! Thnx Mr I didn't catch your name 😳🤔😵

It is January 14 at 930 2022. The staff working right now should be commended by the higher ups on their customer service. They went above and beyond for me this am and I really appreciate it. I hope. A branch manager sees this review.

Was having battery problems and came in to get a new one. The staff here was extremely helpful and knowledgeable. With the severe weather this morning they were all very busy but took the time to change out my battery and get me on the way before today's storm.

I have made purchases at this particular AutoZone on several different occasions spanning several months, usually being served by different people than I had ever seen before, but on every occasion I have left the interaction very impressed with the customer service I received. Sometimes they help you figure out what's wrong, sometimes they help you figure out the best solution ... but they're always helpful. I think someone in charge really cares about customer service because it doesn't seem random that all of the employees seem to focus on it.

The Store Manager was correctly helpful in solving my issue.

Stopped by to have my lug nuts tightened. Raidor was extremely helpful and provided excellent customer service!

Vanessa D was so helpful today with exchanging our battery in the car. we felt so bad! as soon as she brought out the battery it started to pour!! She diligently worked to put the new battery in while she got soaked. Thank you for your amazing customer service!

Raider was so helpful and knowledgeable. He made a stressful situation a breeze to resolve.

AutoZone has been one of my preferred parts stops so nice I started working on vehicles. They usually have what I need in stock and are happy to check compatibility and fit. They've always been very helpful and tried to provide good advice. Pricing is average for aftermarket parts and selection here is decent. They also have a loan-a-tool program and will help you pull problem codes if you don't have a code reader. Recommended stop if you need parts and assistance picking them.

Let me start my saying I’ve never had a bad experience at this Autozone. They’ve always taken care of me especially this last time I went!! The gentleman named Ariel was nothing short of professional! I had an issue at a dealership and they were quoting me a ridiculous amount of money for a head light installation. I walked right into auto zone and told them my issue and Ariel didn’t even hesitate to take a look! He installed both of my headlights for me under 10 min. I can’t thank him enough for what he did! A great person and professional. I will never go to another autozone!!!

They are always very helpful at this location. I showed up one Sunday five minutes before closing with a bad battery. They tested the old one and put the new one in. I completely expected take the new battery home and replace it myself. They were very gracious.