CVS

This rating is only for the pharmacist named Kristina or Christina who helped me to fill my kids prescription literally in 2 minutes before 5 minutes left to the closing of the pharmacy on Feb 15, 2024 in this location. This act of kindness speaks volume how she is dedicated to her job and to people who she is committed to serving. It is usually crazy busy before closing hours, despite this she filled my prescription very very quickly like in 2 minutes. I am not writing this positive rating to her only because I got a special help from her, but another woman who was in line told me that she also helped her and then I approached her for help. She was also injured at that time and she was not supposed to be at work, so she deserves a big attention from the corporate. CVS is known for its bad corporate culture, but I hope that she gets attention from the upper management. This 5 star rating doesn't reflect the whole corporatism of pharmacy chain.

Because CVS was featuring highy advertised brands of vitamins more prominently than their usual assortments, I was unable to find my vitamin product. Employee Mike approached me & offered help, if I needed it.
I needed it! Mike had a little trouble finding my Calcium with Vitamin D, but he persevered.
Because I rely in CVS for vitamins, I felt somewhat sidelined, since I wanted CVS the brand, and I resent being replaced for a few dollars.
I would appreciate a live call from a CVS authority to discuss this.

This location has the most amazingly helpful and caring staff! I know a lot of people have been complaining lately about pharmacies in the area having very frazzled or rude service… While this pharmacy is certainly overwhelmed from time to time, they never stop caring about customers and being helpful. The checkout staff equally goes above and beyond anytime you have a question, and they know so many customers by name.

Mary the woman who works here is a national treasure! Customer service beyond words!!!!! She helps me every time I’m here that I had to write a review!! And one day my friend’s car got towed and she drove us to the tow place free of charge. She’s incredible, I love her!!!!

Dennis helped us with a difficult task of taking passport photos for 3 people including a special-needs 4 yr old who cannot sit still. Dennis was calm, unhurried, and patient, and really impressed me. The Kodak kiosk software is horrible, so having his help there was also key. Thank you!

I Loved CVS The People are friendly and Wonderful!!!!

This is my preferred CVS in the area. They may not have a large selection of things but just enough. The employees are friendly and helpful. The manager is friendly and knowledgeable and willing to help in anyway he can. And the pharmacy staff are very pleasant to deal with. It's a little out of my way but worth it to me and my father!! Thank you for all you do and the kindness you all give ❤ ♥

Got some vaccines here - the pharmacist, I think Sangeeta is her name, knows what she is doing. I almost didn’t even feel the injection.

Loads of parking and friendly staff. The restrooms are locked, so you have to ask for keys.

This is the best pharmacy around the area. There are plenty of other CVS locations I can go to (I have a house in Waltham but live full time in NH) and I still choose to come to this location. Minh ( I hope I’m spelling his name correctly) is literally the nicest and most compassionate person I have ever met. His staff in the pharmacy are extremely polite, attentive and friendly. They always pick up the phone and are respectful. I feel like the staff really cares about the customers. The only reason I stick to this pharmacy is because of Minh and his staff. Highly recommend.

I entered the store today and I got helped right away, gentle and smooth at the register also, I would shop again there.

Plenty of parking. Had everything I needed. Staff was pleasant and helpful. Thank you Dennis and your employees.

Excellent customer service!! Kristein was very polite, patient and super helpful! She provided us with amazing customer experience!!

Great service, selection, great sales 👍

Pharmacy is lovely with such nice people and customer service is just wonderful!

Always very helpful. If they do not have it they will either order it or find it at another store. Has the good old Family Store feeling !!!!

Its a really good CVS, there is everything you need and the cashers are friendly.

The pharmacy has the nicest people working there. Whether I call in or go into the store.

Best CVS pharmacy within 25 miles of Newton.

Great store, had what we needed and were in and out quickly

Always have a good experience here