Midtown Ace Hardware

10 zillion stars they have free popcorn and the staff is super super nice best hardware store ever this is the only place that has my hardware business it is a bit pricey but totally totally worth it

Good place to get what you need. Lots of bolt & anchor options. Better than big box stores. Prices are a little higher but worth it.

Well stocked!! Very handy to have a neighborhood partner alongside Midtown Fresh! The staff was friendly, professional and courteous! I was able to secure the needed item and due to well organized store, find it myself. Recommended!!

Clean, friendly, well stocked store. Beautiful Fastener Department.... they have it all.

Helpful people, excellent product variety, and a really clean location.

Always someone ASKS to help you. You never have to chase anybody down if you can't locate something or have a question. Cashiers are always friendly.

I bought a grill they assembled and delivered. There was a problem so they picked up the defective one and delivered a perfect new one. We couldn’t be happier and will definitely buy there again.

I know their prices are a bit higher but the staff here was excellent! There is an especially older gentleman that is just AMAZING with his knowledge and customer service- I went in with my 3 year old and he made her feel very important. I always prize customer service over price anyday- this is a store where you want to come just because they take the time to remember your name and ask you those small details about your family. A true gem!

Best retail experience I've ever had. The entire staff was super nice. From the person who I spoke with on the phone before going, to Darnell at the cash register. Levi who helped me was amazing and did everything he needed to meet my needs and wants. This store should be super proud of themselves. The store looked really great and clean and impressed me before I even walked in. Thanks to everyone including the delivery team who was more then willing to make a quick delivery right then and there. Thanks everyone!! I have to pass 100 different stores that all sell the same things just to get to your store but I will definitely be back.

Great customer service! I wish I knew the employees names that helped me. Super nice guys. There were 2 young men and and older gentlemen that all greeted me when I walked in and were more than willing to help me find what I needed. Also, the store was very tidy and clean!

second visit. just as good, if not better, than the first. the young man who cut my keys was completely on top of being helpful, and Darnell at the cash register was friendly and also helpful. so appreciate the convenience and excellent service.

My little dog and I were greeted by a lovely young lady who took me directly to the correct aisle, found what I needed quickly .I love the service ! This store has about everything a hardware store should have. I must say it was bright and clean. I have shopped there several times and never disappointed.

Went down to the hardware shop to grab a couple of things and it was pretty good experience also the people are friendly they know they're very knowledgeable about the products that they carry and they're also very willing to help you look for what you're trying to find or direct you to someone else that has it if they don't

This our go to hardware store! Friendly staff always helpful. Family and locally owned! We bought an awesome electric mower from them and they’ll easily order anything for you that is not in stock. Great selection of bird feeders and all kinds of goodies.

These folks were fantastic. Gretting to checkout,

They had my truck key with the chip and the fob I needed AND knew how to quickly program it and get me into the rest of my day. I'm learning the value of this newer store in town.

I’m a college student who’s dad lives 4 hours away. After buying a $40 shelf from target I messed up and I put dowels in the wrong holes and couldn’t get them out. I could’ve gone to Lowe’s or Home Depot which are 5 minutes away and Ace was 24 minutes away from me but I knew if I went to ace I would get the help I needed. I walked in with my messed up shelf and explained to them what I needed help with. The guy at the register took the dowels out and let me know where the ones I needed to buy were. I was so happy because without their help I would’ve wasted $40 dollars on a shelf I couldn’t put together because I did it wrong. They didn’t have to help me, but they did. I will always go there for literally anything I need. They were so helpful and I appreciate it so much.

After pricing my items, I went back to Ace for a purchase. It didn't work out due to a manufacturer default, I had to return three items. I did so return my items with no problems. Great staff, no hastles, honest service, clean environment. Glad to have another hardware store in the area.
Adding to review 8/3/2020: recieved curb side pick up, cart was wiped down for me, wonderful employee wearing mask was so nice! Manager called me after my order was put in to tell me an item I purchased was sold out but they ordered more for me from another store within 1 day. Excellent service! Thank you Ace.

John-Michael helped me on two different visits trying to fix my kitchen lighting. While the mystery (it's not the bulb, turns out) is still under investigation, I wanted to thank him and recognize his store for going above and beyond to assist me. The small-town hardware store feel is preserved in that extra customer-service touch. I would keep visiting for that alone.

Knowledgeable and helpful (sometimes crotchety 😅) customer service staff. Store is well organized and well lit. Helpful to have a store like this so close to downtown neighborhoods!