Goodyear Auto Service

They have consistently taken care of my car for the last 6 years. It’s been easy to schedule and get in the door quickly with them. Every time there has been a thing wrong with my car, they have been great at identifying it and working with me to establish how I want to go about having it addressed.

I am very overdue in posting this review but needed to share the wonderful experience I had on October 17th. I brought my car in for a tire patch. While I was waiting an elderly women came in. She had been in an accident, was 45 minutes from home and would not be able to drive her car that day. She asked the Assistant Service Manager to call a taxi for her. After trying multiple cab companies with no luck, Alex went over to the women and explained Uber. He sat with her and walked through how to use it, the safety features and ensured when her Uber arrived that she got into the proper car. To say their customer service goes above and beyond would be an understatement.

The crew at Goodyear in West Hartford is great; service is fast and courteous. They've always taken the time to listen to any questions or concerns that I've had, and gone out of their way to help. Additionally, they've never been pushy about sales or upselling anything to me. I'm glad to have found a shop in the area that I trust.

I would just like to publicly thank Goodyear West Hartford, the manager, and their kind workers. They took care of my car and made sure to take their time with any questions I had. Everything was reasonable, and was done efficiently. I’ll definitely be coming here for all my future car concerns since it was done with such ease.

It took a bit longer than expected; however for the end result of safety, it was well worth it! Both the manager, Harold Williston and the mechanic were awesome, describing everything that was going on and also showing us the physical parts that were really bad! Thanks for making our car safe!

Had an issue with my hood .. my guy Alex in the front came out himself got it sorted out for me less than 5 mins great place and service

Great experience! The store manager Harold has excellent customer service and their repairs were quick and cost effective. I would definitely recommend this place.

I recently had a positive experience with Goodyear Service. Initially, I had a disappointing visit due to a misunderstanding about the tire prices. However, Mr. Wolliston from Goodyear called me personally, and invited me back. I'm pleased to say they went above and beyond to rectify the situation. They provided excellent service and offered me a very reasonable price. I appreciate their efforts to make things right and would recommend Goodyear Service for their commitment to customer satisfaction."

Rick Conner and his crew are great to deal with. Super friendly and helped us out when our car broke down. Note we are from out of state and Rick was very accommodating. I would highly recommend this place !!

I’ve always been skeptical with services done to my car. However, Harold and the team are amazing. Very accommodating, very respectful, very considerate, and very professional. I say “very” a lot to emphasize the quality of service received. This is definitely my new go to for service.

Just very helpful! Friendly yet professional. Knowledgeable. Quick same day service, I didn’t even need to make an appointment, though that could have been just luck. Always call first.

The manager has been there for years and knows his stuff. Very kind and respectful!

Will use them again.

Great service by the front desk. Felt the cost could be a little less.. Did a puncture repair with rebalancing the wheel for about $44.

Great service here in Goodyear! My wife’s family has known Harold for the past 25 years and rely on him for all car service needs. My first time coming and they did a great job on my car. Definitely impressed. Thanks Harold for answering all my questions and providing excellent customer support.

This is long overdue I came in with a flat tire from Walmart I made it here and they took me in even though they had an hour left and replaced my tires and were very good to me they gave me the best value they could Harold especially was my contact upon entry he's the manager and he was kind and considerate and understood my budget they went above and beyond and stayed overtime to make sure my tires were all set to go thank you again now I'm back from my third rotation and they're still the greatest place I recommend for tire needs they also do oil changes. So many things to take advantage of. Thank you again Harold for being so good to me and my vehicle... 🙂

Needed extensive suspension work done and Harold, Rick, & Ray were an excellent service & repair team. They did the work in a very timely manner over a weekend and Ray even came in on his birthday to finish the job. They saved all of the old parts to show their bad condition. Appreciate the professional, knowledgeable, and personal service. Thanks for the great care!

Harold and his team were excellent!! Really saved the day!! Thank you!!

Great service $44 to repair a punctured tire done in less than a hour after I was told it could be longer.

Not a customer, but over the phone Rick was terrific. He definitely has a detailed knowledgeability.

Calling around looking for tire prices I gave Goodyear in West Hartford a try. I spoke with Tony who was very knowledgeable and was able to get me on the schedule the same day. The waiting area was clean, the shop was well stocked and organized. Tony was able to clearly communicate the differences in the tires and gave me the best prices around. I would recommend Tony to anyone looking for the best prices and service on tires.

These guys are awesome, trustworthy, and fast! I got a same day appointment after an appointment I made at the local Honda dealership cancelled the same day - the Good year was fast, cheap, and got me out within an hour and without a million other device costs! So thankful.