North Coast Pool Tables

After a email inquiry I had submitted interested in a Valley Pool table I had a very pleasant, almost 40 Minute!! Phone Conversation with Carl and he encouraged me to make the drive up and come visit the store, even tho I was pretty confident in what I was getting. Upon arrival my brother and I checked out the shop and then went to the warehouse to check out the perspective table I was to be purchasing, everything checked out and was treated very respectfully and professionally, they was able to get the table delivered within a week witch made me real happy and the installation went smoothly, the crew was great to work with! All and all a very good experience! I do wish I was able to get some North Coast Pool Table T shirts to represent your company because I’m proud to have done business there! And I absolutely love my New Valley Black Cat!! Thanks again!

I highly recommend checking out North Coast Pool Tables! I can’t say enough about the owners ! We worked with Carl and Dennis and they were AWESOME to work with! They really make you feel like an extension of there family! They really care about making the customer happy and they go above and beyond! We are over the moon happy with our pool table/ conversion dining table! It is the most beautiful and solid piece of furniture! And my favorite piece of furniture in our house! Also the guys that delivered it to us and installed it were fantastic ! Just a great experience all around! I highly recommend North Coast Pool Tables they have a beautiful show room full of quality pool tables to choose from!!

We received a "free" pool table in pieces, which looked impossible to assemble. North Coast Pool Tables not only assembled it, but they did it at half the price of the other two quotes I received. The servicemen were amazing! So friendly and efficient. Quality company and service.....HIGHLY RECOMMEND.

We chose North Coast to re-felt a pool table in our company game room. From the original phone inquiry with Dennis, to the actual re-felting and then another visit for minor adjustments to the apron, North Coast did what was needed to deliver quality service and product. It is evident why North Coast has such a high rating. If the opportunity ever arises again, I would definitely choose North Coast.

Great experience with theses guys! Bought a non slate pool table last year wouldn’t fit in basement they came took it upstairs put it together & positioned it so we could shoot! Then this year sold us a BEAUTIFUL table & took the old 1 down! Had a problem with 1 the pockets they came 1 day after I called fixed it!!! Excellent customer service & im VERY happy with my purchase! Pre COVID customer service!

Let me start by saying this should be a slam dunk 5 star but things happen. Carl and the guys were fun to work with. Old school, in the best ways. A little song and dance, lots of knowledge and open to needs. We started off with a pool table in mind and ended up with that, a shuffle board and an air hockey table. Carl went so far as to go out to our new home model to check to see everything would fit.

After waiting for everything to come in, installation day came and the guys worked all day. We did have some minor damage to the shuffle board but it appeared to be a factory issue and in any event they worked with us on it.

A few days later the issue occurred. I won't get into the gory details but the installers really messed something up. I called and after some investigation they took responsibility. At the end of they day they responded appropriately and luckily for everyone it was a fairly quick and inexpensive fix.

So bottom line is I would recommend them with the caveat that you pay attention to the install.

I needed to follow up. Carl and Tom made a promise to make things right. They were very generous and did exactly what they promised. I changed my rating from 4 to 5 starts because things happen, it's what you do to fix it that matters and I can't say enough about that!

Got a used pool table and North Coast Pool Tables dismantled it, moved it to its new location, set it up, leveled everything and installed new cushions and felt too. Pool Table looks fantastic!

They did a great job, answered all my questions and addressed any issues I had as well. Had several communications with them via email, phone and text; they were very easy to work with.

Thank you North Coast Pool Tables!

We bought a house that came with a pool table, so we decided to re-felt it and change the cushions. Carl was very informative and friendly and explained everything about our options. His partner Dennis was also very nice. The repair guys were very polite and did a great job. If I had realized just how poor the condition of the table was we might not have dared to do anything and yet the team was able to made the table surface look and play like new. We are exceedingly pleased and highly recommend this business!

Just wanted to give a shout out to North Coast Pool Tables. If you’re in the market, great quality and awesome customer service, even a year after purchase! Very highly recommend!

North Coast Pool Tables is the best billiards company in Northern Ohio. Carl is very knowledgeable, very honest and will work with you. Great prices and great service. I purchased a pool table upon delivery it would not fit down my basement stairs. Carl worked with me on another pool table that would fit down my basement stairs. The delivery team was excellent. Would definitely recommend for all of your billiard needs. Thank you Carl and North Coast Pool Tables.

I had the best experience with north coast pool tables not only were the prices better than the competition but so was the service. They were extremely knowledgeable and answered all of my questions. They didn't try to up sell me, or talk me into something I didn't need. In my opinion they are honest and actually care about their customers! I wouldn't recommend you go anywhere else but north coast pool tables! They get a five star rating from me all day! Thank you again guys!

North Coast was awesome. They came and worked us on how to best use the space we had reserved for our table. Once we were sure on the colors for the table and bumpers, they were very prompt in leveling and installing the new table. They even worked around our busy schedule to fit us in. We are very satisfied with how everything turned out. Thank you North Coast Pool Tables!!!

Living in Mentor I had several options to choose from. I'm glad I went with North Coast. Tom, Carl and Dennis are all real pros. Very knowledgeable and easy to talk to. There customer service is top notch and they make sure you are happy with there service. I had a small issue that wasn't even there fault and they came out and fixed it! Why go anywhere else? Thank You North Coast. Tom from Mentor

The guys over at north coast pool tables were awesome. Very professional and on time!!!! I definitely would recommend north coast too anyone needing there pool table moved. They also did a bang up job on refelting the pool table after moving it. Nice to see a company willing to go the extra mile for customers!

I want to give a huge shout out to Carl, Tom, Dave and the rest of the team at North Coast Pool Tables in North Royalton.

I was shopping for a used pool table and they were able to use their expertise to help me find a quality table. They know all the questions to ask a seller and what to look out for. Their knowledge and (most importantly) honesty, saved me from making a bad purchase that I really would have regretted.

They also bent over backwards to accommodate my schedule with moving the table to from the seller's house to mine. I've never seen such great customer service from any other company I've dealt with.

They specialize in the disassembly, moving and reassembly of tables. They even updated the table that I bought with new felt and cushions. The move and the reassembly was completed all in one day and the guys were extremely nice and professional.

If you are considering purchasing a table (new or used) or if you need repairs to your current table, you need to talk to these guys first. They are the best!

It's not often that a company gets a 5 star review from a customer they haven't done business with...but it's the case here. I called seeking a company to help move a pool table I was acquiring, and even though I'm probably going to rely on a friend of a friend, I want to let everyone know how professional and thorough Carl was when I spoke with him on the phone. He wasn't pushy; he was thorough, very informative and conversational. If I wasn't relying on my friend's friend, I would have gone with Carl. Seriously consider him/them for your Pool Table needs.

This is a great place to buy a pool table. Carl and Tom took their time with us. Explained all the things we should be aware of when buying a pool table. We bought a pool table and cant wait for them to deliver and set it up. Very knowledgable and reasonable prices. If you are looking for a pool table this is the place.

Wow...just wow.

Great service, great prices, knowledgeable staff. My pool table came out looking fantastic with new bumpers and felt. The experience was great. I will continue to use them and refer any friends and family that may need an upgrade / restoration!

Thanks!

James

North Coast are the most stand up guys and treat their customers with a lot of respect and kindness! We were happy to do business with them and would recommend them to anyone looking for pool table movers or in the market for a pool table!

Had purchased a pool table that needed to be put together and recovered after it was moved. The professionals here did a great job everything looks great and is within level! Would highly recommend!