Caliber Collision

This is the best place in the area for collision repair! I have had two cars fixed here and both times I was impressed by their excellent workmanship and customer service. The team members really listen to you and you are always treated with courtesy and respect. Additionally, their pricing is fair and competitive whether you are using insurance or not using insurance. Will always depend on them for repairs and will always encourage friends and family to use them as well.

I had repair work done here and was very pleased with the outcome as well as the top notch customer service throughout the process. I had a rental car through the process and they even offered to wash it for the insurance company upon it's return!

Caliber Collision was great to work with. I was in an accident and they took me right in with my insurance. Everything was fixed quickly and the car looks great! Jim and Cody were awesome and they made this experience so much easier.

I recently had my vehicle repaired from a minor fender bender. From Allie at the front desk to the service technicians, it was a great experience. Not only were the repairs done to my satisfaction, but I received my vehicle looking like it had been detailed inside and out. Highly recommend Caliber!

I stopped into Caliber Collision in need of advice on how to refinish a small area on the side of my vehicle. The gentleman came out, we took a look at it, he said "give me the keys, I'll be back in a few minutes." He came back in a few minutes and the job was completed. My vehicle looked as if there was never an issue on it at all. I'm extremely happy with the quick service, especially after thinking I would have to leave my vehicle there. Caliber Collision excided my expectations.

The paint work done on my vehicle was the best I have seen. I would never go to any other body shop. The paint is blended perfectly! 👍

I recently had to take my SUV to Caliber Collision because of a sloppy paint job that a contractor did on the roads for the city that I live in. Caliber did an amazing job in restoring my car and they did it with professionalism and with courtesy. Mike, the manager at the North Royalton caliber collision was amazing and I’m happy that I got to work with him. The company definitely went the extra mile for me.

Amidst a nightmare customer service experience from Progressive Insurance, the team at Caliber Collision stepped up to make sure that I was taken care of. The staff is committed to doing the right thing and took great care of me as well as doing excellent work on the needed repairs. I can’t say enough about how much I appreciate the high level of service I received from this team and I will bring any future work needed to them and I will refer any of my friends and family to them without a second thought.

Great job repairing my brand new cars driver side door after it was swiped by a hit and run. Thank you for the wonderful customer service and great repair work to the body of the vehicle. I would definitely recommend this company to anyone looking for auto body work in the future!

Fantastic job repairing my Mini Cooper and keeping me informed of the work being done. Courteous and efficient.

Mike and his staff at Caliber were very friendly and helpful throughout. I would definitely recommend this shop.

Caliber did an amazing job on repairs to my Sportage 2 thumbs up 👍 👍

Insurance repairs were completed due to someone else hitting my car. Caliber was extremely friendly and prompt, keeping me up to date along the way

They kept me updated throughout the entire process and cleaned the inside of my car(I wasn't expecting them too) 😁

Top notch body shop. Customer service was great. Repair was impeccable. I will recommend them to anyone that needs automotive body repair. Thanks for a great experience to fix a not so great situation. 👍

They repaired back end of my car after someone ran into me. They arranged my rental car and and return of the rental. Caliber Collision made it as easy as possible.

Hands down best customer service I have received in years. They were super responsive, kept me informed, and did what they said they would do. My customer representative, Jasmine Snook, was phenomenal. Repair work exceeded my expectations and was done much sooner than expected. I will definitely use again.

This place is wonderful and the service is out of this world. They even detailed it before I picked up! I highly recommend using their services!

Overall Great experience! This is my first time needing a body shop and they made the process so easy. My advisor communicated with me during the entire process and were very professional. My car looks brand new. We will be using you for all body work in the future. Thank you!

Jasmine was incredible! This was my first body shop experience and she took super good care of both me and my car! She gave me constant updates on my car and worked very hard. Caliber should promote her to an Area manager as soon as possible.