Shawnee Ace Hardware

Great customer service!! Always very knowledgeable!

This place always has the hardware I need. I got accustomed to visiting Menards and Lowes, and after a few trips around town I finally realized I should go here first.
Large selection of fasteners that aren't stocked at auto-parts stores or the big home improvement stores.

Keith,is very knowledgeable with all ones needs,great service,great help,love going there for most needs!!

Been going here for 32 years, the most helpful people in the Lima area! Only store I know of where customer service still exists!

STEVE was very knowledgeable about the item I purchased .

Nice reasonable place for Home upgrades, or just to buy small things for home or yard.
Customer service is great & Andrew, Kathy, & the rest helps customers find things.
They have things in stock that are needed that Dollar Stores don't have, but they should have.
I highly recommend ACE!

Very helpful and friendly people

They have just about anything you may need. Very friendly and customer friendly

Small store but pack with what I needed

Excellent knowledgeable staff! I explained what I needed and was taken by one of the staff members to where I needed to go. Unlike other stores, the associate stayed with us and helped us decide from several different models, and when there was I question he didnt know, the associate didn't "pretend" to "know everything" about the product, but deferred to another associate who was able to answer my inquiry, but also provided a plethora of information, so I could make a final decision on my purchase. DEFINITELY going to shop here more often.

It is well organized and littler rhan other hardware stores which helps when you want to find something quickly. The check out line was pretty short the day I was there (on a weekday).

Way better than the elida road one.
Good service most of the time. Good hours of operation too

WE LOVE THIS PLACE!
As a patron of this hardware store since the early 1970s I disagree with the person who said the staff was rude. They always help me, even walk with me to find obscure items. They explain the complexities of coupons patiently and smile while they load the car.
HERE’S THE BEST PART
The owners donate goods and services to all area schools and support the arts by buying tickets and attending. Who from Box Stores can say that?!!?!!
HOT TIP TO DISGRUNTLED SHOPPER
Try asking with a please then say thank you!

This particular Ace Hardware has exceeded our expectations, time and time again! We purchased a "new" home in the area which needed much T.L.C. Shawnee Ace staff excelled in every way, from making quality keys, mixing paint, ordering supplies which arrived when quoted (ever during our recent pandemic season of uncertainty) and generally being the helpful folks advertised in the Ace commercial jingle. They know their stuff and are generous with their help! Thanks for all you have done to help us make our house, our home.

This place has lots of variety of tools and building materials to choose from. Tore your pants while fixing up the garage? Grab a new pair, along with the wrenches, screws, light fixtures, and your paint. Employees are friendly and helpful. I'll be a repeat customer, even though it's slightly out of my way to get here.

Everyone there is really helpful and the cumoraunity is great ! Being a loyalty member is definitely a plus along w the coupons every month.

Always a helpful, knowledgeable, friendly staff, ready to personally understand your problem(s), help you find what you need, and have you on your way! One of the reasons I love shopping here!

You can find anything you are looking for at Ace hardware. Very helpful employees if you need help

Very helpful and friendly staff, sometimes you can find what you need their when nobody else has

Highly customer-focused staff. You won’t have to try very hard to have an employee ask you if you need help. Prices aren’t always great, but it’s hard to beat the quality service they provide.