AT&T Store

Alex did a great job navigating some tricky issues with my phone. Really appreciated his knowledge and professionalism! Somebody give that guy a raise.

Alex was so very helpful!!!! I lost my phone on top of a mountain, and Alex helped me find the best phone, case, and screen protector! He even helped me put the liquid glass on my new iPhone 11, and recover all my data from my old iPhone. He was very knowledgeable and patient in explaining all the new features and insurance and payments. Highly recommend! This store has saved me from a ton of grief!!!!

Everyone in this store does their utmost to help customers, but Alex is exceptional. He is tremendously knowledgeable and takes customer service to a new level. He should get a raise! ATT and very lucky to have him.

Brian (at the Willits Store) was the most helpful sales/tech rep. He reconciled our phones, accounts and software and explained every step to us along the way.. He was a pleasure to work with and a breath of fresh (in contrast to other many other cell phone reps we have come across over the years).

This is the second phone that I have bought from Alex. He is knowledgeable regarding existing promotions and discounts. He is very patient and is helpful from the beginning to the end of the process making sure sure all information and data gets switched from the old phone to the new.

Alex was absolutely amazing! He is so kind and intelligent. He patiently answered all my questions and thought about all my needs my entire visit. Give that man a raise, we need more workers like that.

Alex was fabulous with service as usual !!!!

Alex was one of the best employees I’ve ever encountered in a cellular store. He was patient and efficient and made the process as painless as possible. Definitely a reason to switch to ATT.

Alex Heinig is a superb manager!! He has provided excellent customer service for me every time I’ve come in! I appreciate him so much! Sincerely Luann Hull

I just bought a new iPhone 11 Pro Max at the Aspen store. AK helped me decide which phone and accessories to buy and helped me set everything up. She was very knowledgeable, friendly, authentic, charming, and efficient. Excellent job! Give that girl a bonus!

Thank you Alex for setting up my new iPhone so quickly! I lost my previous phone on the plane and dreaded going to get a new one. Alex took care of it in no time.

Danyell was very knowledgeable and a pleasure to work with. I never look forward to the chore of updating my phone, but she made it quick, easy and enjoyable.

Alex and Brian were both extremely knowledgeable, efficient with my time, and kind to work with. 5 stars all the way!

Seamless transition from my old carrier to AT&T. Alex was very helpful and patient as he guided me through the process. Excellent customer service!

Alex was very helpful and knowledgeable and quick to help with an accounting upgrade and applying a screen protector for me.

Brian at the Willitz store rocks. If I had known that there was a guy that helpful anywhere i would have switched my service because of that alone

Alex is great! He was attentive, helpful and offered great service. Thanks!

Alex is the best customer rep I've ever dealt with. I hope he runs AT&T one day.

Alex was awesome. 1000x better than the help I received on the phone. Stop in it’s worth it !!

Manager Alex made everything work on my new iP13… dual SIM cards with 5g!