Happy Tails Pet Supply

We shop here for everything we need! Jennifer convinced us to start feeding the dogs raw food (not that our arms were twisted, they are our babies for crying out loud) we have been on Stella and Chewy for 2 months. The girls absolutely love it, they feel better and just seem happier. I definitely recommend going in to talk with them about what you feed your family. To me it is all well worth it!

A wonderful place to get your pet food and supplies. Now, under the new ownership they've remodeled and added a self-service dog wash and some grooming options!

They are always competitive on food products, with some of the best options on the market available. And the best part is, if you need advice? They KNOW what they are talking about! Some of the best people from the previous store are there to help you.

We highly recommend and we will make an extra effort to go back every time we need something!

Stopped by here for a mini litter box for my son’s new kitten. So helpful and so nice! They have such a great selection and their customer service is amazing! Will definitely be back!

We are regular customers of Happy Tails mainly having stayed after Dogs Life closed— only because Jennifer is managing it !! Her extensive knowledge has guided us for years, and having her at Happy Tails is why we continue to shop there. I highly recommend her to many other dog and cat owners/friends!! Jennifer is a great customer service person-and most of your ladies working there are also !

I've been coming here for years. I love the selection of cat food they carry and the professionalism and service I get whenever I'm in there... I was apprehensive of trying kibble for my kids again due to one of them constantly getting blockages from the ingredients of the previous kibble I was feeding them..Then one day I was in buying the kids canned food when Jennifer, the Store Manager, asked me if I fed them kibble....I told her I stopped because of the blockages my one was experiencing...It was that moment that everything changed...Jennifer spoke so highly of the ND Urinary formula and convinced me to try it. Since putting the kids on this food, there have been no blockages or urinary problems!....Jennifer is an absolute godsend! If it weren't for her knowledge of the products, I would never have tried this food...Jennifer, a huge thank you from me and the kids! Meow!

I love Happy Tails in my hometown of Chesterland! I have been purchasing here from Jennifer for years. She has always been a great help, courteous, and professional. She really cares and it shows.
The store is always stocked, clean, and very shopper friendly.
I would highly recommend!⭐⭐⭐⭐⭐

This place is amazing. Jennifer is super helpful and always spoils my dogs when we bring them in. We come from
Mentor where there are two big box stores less than ten minutes from our house, but we choose to come here because the service is amazing and it’s worth going out of the way to support a small local business.

I am another customer that has been going to this store for years. I was pretty upset to see it closed, and ecstatic when it reopened. Ted's knowledge was second to none. I am so glad to see Jennifer there when it reopened. Before it reopened, I had to go to a chain store next to me. All I got was blank stares and guessing whenever I had a question. She has obviously learned an awful lot over the years. And her love for pets and people is so very obvious. From my first dog, Pepper, Jennifer has always been a tremendous help. Pepper is gone, and my Staffordshire Terrier is almost 12. She is incredibly knowledgeable and I get whatever she recommends. I get it home, and get phenomenal results. I got Primo and Tia after Pepper. Tia was a Blue Heeler. I have no idea how she knows so much from one breed to the next. I also very much appreciate her knowledge with the right nutrition. You just don't get this kind of service in one of those big box chain stores.

A quick story with Tia, I tried learning Tia's nutrition needs for 3 1/2 months. I kept getting the wrong food over and over, and she showed allergic reactions with her hot spots each and every time. I should have just been open and asked Jennifer. She advised me to get Zignature. And just like that, Tia's hotspots cleared up. Now Primo, my Staffordshire, as he is getting older, his needs are changing. And he doesn't do very well with the raw in the bags. Jennifer and I had a conversation, and I found some homemade recipes online. I read the ingredients to her, and once again, Jennifer knew what else to add.
Primo is doing great with his Zignature and a little homemade mixed in! I can go on and on about her, as I am sure many others can.

Thank you Jennifer for all you do.

I could easily purchase my cats food from Chewy online and not travel from Wickliffe, OH. It feels like family when I walk in the store, and am always greeted and feel welcomed. Jennifer helped me with the Farmina N&D food for my cats, and they just love the Ocean as one of my kitties has a chicken allergy. It was seriously important that I find a dry food without Chicken, and she recommended a few brands. After the cats decided what THEY wanted (hahaha), I was able to settle on N&D for now as I try to transition to wet food and the dry as a supplement. Jennifer is extremely knowledgeable on nutrition and a huge asset to the store! Can’t wait to stop in again soon! Thank you for the help and kindness in helping my kitties.

Jennifer is the reason I shop at Happy Tails.I am a local petsitter and I know a lot of my clients feel the same way.. Jennifer’s knowledge and true dedication is why she has such a following.. Jennifer prides herself on passing her many years of experience , and knowledge of nutrition on to her clients, so they can make the right choices for their fur babies.

Woke up feeling under the weather, I usually groom my dogs myself but they were super stinky after making a mess in their kennel last night. I messaged missy last minute and she not only accommodated them but made them smell soooooo good!!! Doc’s nails were done also and I know he is CRAZY! My boys aren’t the easiest to do and I appreciate Missy and her assistant so much! they got tons of treats also. Thanks much!!!!

Jennifer was a godsend - our pup was having digestive issues and we received such helpful information!!! Fully stocked, new store with wonderful support and knowledgeable staff!!! Such a pleasure!!!!!

Great store! Jen is super helpful and knowledgeable and spoils our Luigi with lots of love when we bring him in.

What a beautiful makeover ! Shelves are stocked with a wonderful selection of products. The staff offers an education on quality food choices. The grooming station is the perfect addition and offers a safe environment for its guests.. It is so nice to go into a store that offers not only excellent customer service, but builds relationships with their customers as well.

Great knowledgeable, experienced employees. Great products. A dog go to store for sure!

Jen’s the best! Great personality, and super knowledgeable! Always a delight.

Well stocked and friendly staff. I think Ted would approve of it. Glad to see Jennifer is still there.

Great service and very knowledgeable! Highly recommended.

Thanks for the help picking out food! The "chew bar" was also a lot of fun. My pup is a happy camper! 🐶

Excellent dog wash...friendly staff and affordable!