The UPS Store

Niyhaa & Arielle were so friendly and helpful. I was able to get my documents notarized and faxed to my doctor's office and it was quick and easy. The prices are great and I love the variety of services the store offers. I'm always greeted with a warm friendly smile when I come in. I appreciate the patience and efficiency of the staff, especially during the holidays! Although I moved out of Mansfield recently I drive the extra 10 mins to go to this location because of how amazing the service always is. Keep up the great work!

I had my wedding invitations printed here and Ashley went above and beyond in customer care, helpfulness, kindness, efficiency, and a positive attitude. She made it a very pleasurable experience. The invitations turned out great and were a great deal compared to other options. I will definitely return here for any other prints or shipping needs I have.

Was visiting the area and had to do an unplanned shipment. There were a lot of random things I didn't know but the worker who was helping me, Ashley, was extremely patient and helpful. Figured everything out for me and all was good! Made my stress go way down, highly recommend!

As a start-up business owner, it can be overwhelming to do all the things that need to be done to make a great first impression. To be honest, I've experienced burnout before, and I'm doing what the Lord leads me to do, now, so that I'll do my part to avoid getting burned out again.

Recently, I found myself preparing to be a vendor at a local symposium for female physicians to market my health and wellness coaching services. Without much notice, I knew this was "go time" for my company. After the Lord and I created the materials via Canva, I needed them printed and presented in a professional way. I knew that I could get them printed on Canva, but I didn't have much time and I prefer working with people face-to-face, when possible. Making a good first impression is important to a start-up company and I needed help. This is where UPS on Broad St. came into play for me. Working with David, Arielle and other members of the staff is a dream. In fact, we work like the "Dream Team"! Their team is a blessing to me!

One lesson I have learned is delegate, delegate, delegate when I can in order to protect my health and well-being. To be able to hand off my project to Arielle and see her run with the ball (so to speak) allowed me to make a touchdown at the symposium. Many people walked away with my marketing materials that day and I felt confident that I made a GREAT lasting impression.

So, thank you to the UPS on Broad Street team. I consider you to be a valuable part of my team. I look forward to teaming up with you on future projects for both my books and my business! It is simply a pleasure working with all of you. God bless!

Great location with amazingly helpful and friendly staff! I drop off packages daily at this location, and have never encountered a problem. The staff is always friendly, easy to communicate with, and always on top of their game!

Arielle is a breath of fresh air. Always smiling and willing to help. She makes it a pleasant experience. Thankful because she makes such a tedious process an easy one.

Wonderful customer service every time I come in! However, Ashton specifically left an impression on me today; he was so friendly, kind and efficient. Even with the 5pm rush and the line almost out the door, he kept a kind and professional demeanor! Seems like the type of hard worker you would want on any team! The ladies working sounded friendly and seemed efficient as well. The line moved pretty quickly. Thanks!

In most professions a service is provided with an implied impact on how that service benefits the customer.

I wanted to be specific on how the dedicated and professional team's consistent efforts helped to create a special day for our son's graduation in every area from his senior display table setup at the venue to the yard banner (which is still being displayed 5 days following graduation day) and everything in between.

Thank you from the bottom of our hearts!  We appreciate the role you and each member of your team played in helping to make this a success!

Had a very pleasant experience at this location. Arielle was extremely helpful and efficient with any questions I had, and went above and beyond handling my package with care ensuring it was ready for shipment...!

They treat me like family! The staff is friendly, engaged, professional, and efficient. I will continue to do all my Buisness at this location.

Had a great experience at this location. Ashley helped me with the best shipping options and was very knowledgeable and friendly.

Always drop off my boxes here. Staff is pleasant and helpful. The manager Arielle helped me with an issues involving one of my packages. I made a mistake and she made it simple and easy to correct.

Such a welcoming and helping environment! I worked with Arielle and it’s refreshing to visit sites that actually have a kind staff!

We had the best experience today at this store. We came in with documents to be notarized, and David was professional, friendly, and helpful. This was in direct contrast to the employees at the local Chase bank (the review I’m writing next). David single-handedly turned our day around simply by being kind. Cannot express how much that meant to us today. Thank you!

Special thanks to the staff, especially Nhiya! They're always professional and prompt, but most importantly, they're very patient.

Great place, services went smooth and had no issues. Arielle and the crew werefantastic.

Excellent customer service. I use them for all my business needs. They are very helpful, and knowledgeable. The manager at this location, went far and beyond in helping me with a complex shipping need.

Came in during my vacation to drop off an amazon return and the staff was super helpful. The manager helped me through the process on my phone as I never done a return with amazon before. She was patient and kind! Def great customer service. 10/10 recommend.

I always have a great experience at this store . Came in for printing services this time and the young lady named Arielle was super helpful and professional . She provided top notch service. I will be coming back to this location soon .

I visited this morning around 9am and a very sweet young lady helped me by printing various copies(almost 600). She collated everything and even gave me a bag to keep my items dry due to the rain. She was fast and polite. Will continue to bring business to this establishment.