Walgreens

The lady at the front register was super sweet and also helped me find what I was looking for. I was really appreciative especially since I was in a rush.

Stopped by this Walgreens on my way home from work. The employees were very welcoming and helpful

Mostly good experience mostly friendly helpfulpositive good attitudes staff manager and otherwise familiar faces good products. I like the new products be added. Only 2 problems telecheck sometimes doesn't work right and cranky negative old ldyclerk she was ok 2 the person I was with. I understand she's older and 3rd but her rude attitude and commenting to me and how I was being treated by her was not right I didn't do anything to deserve it and I was having a bad vertigo at the time she made the experience stressful was about to put everything back and leave she always has attitude toward me in there ever one else there is nice. Otherwise good store one of thebetter walgreens

I had a very pleasant experience with Jessica at this Fox River Grove Walgreens. She helped me find what I was looking for and then she rang me up all while having a very positive and friendly attitude. Walgreens needs more people like her.

Was at the Fox River Grove pharmacy last Saturday to pick up a flu prescription. Tamiflu generic was out of stock - only Tamiflu was available. Without insurance this drug cost was around $500 I think. Krystal and Michael K at the pharmacy went out of their way to look up and call other pharmacies to check if they had the generic to no luck. They then called the doctor to check if generic tablets could be prescribed instead of Tamiflu. The doctor was in agreement and I walked out paying $50 instead of $500. In addition Krystal tried real hard to look up the insurance details for the foster child (as I did not as yet have this information) so that I would not have to pay from my own pocket. I would like to thank both Krystal and Michael for their extraordinary service and empathy. Walgreens should be proud to have you.

I have been visiting this Walgreens for eight years now. Always clean, well organized and easy to find what you're looking for. The pharmacy staff is very friendly and always willing to any questions that you may have.

Corporate has changed the pharmacy hours. See posted photo. 9:00 to 7:00 p.m. Monday through Friday, 9:00 to 5:00 p.m. Saturday and Sunday. These hours changed recently and the hours probably will stay this way until the beginning of 2022 at least. No one at the pharmacy or in the store knows when the hours will change back to what they were previously.

I enjoy coming to this Walgreens as there is really never a line and I am in and out.

Extremely clean and update store, staff is always very kind and helpful

Really appreciate the pharmacist Mark B. Very knowledgable, helpful and friendly

Rarely a line. Great customer service. Everyone is so friendly.

Always good and friendly service!

Good selection, friendly staff.

The staff are great and remember you if you're a regular. The pharmacy is friendly and prompt. Some products can be a little hard to find though, even for the staff.

Okay

waited at the checkout counter several minutes, being ignored by the staff, not even, I will be with you in a moment. The women at the checkout counter was so rude and offered no apology for the delay in being recognized. She could not be bothered to answer my questions. Her response was, I am not familiar with that card. Well, I think she should become familiar with that card because it saved me over 50.00. In fact, it probably would be beneficial to have this women go through a training program in customer service, and become more familiar with the different insurance programs that are offered for over the counter items. I have never met a person that seemed so unhappy in her job. Perhaps it is a staffing issue.

Rude, disorganized, and incompetent. I went in to fill a prescription for my sick daughter and was told that their system would take 40 minutes or so to process the order from the doctor. I called my doctor and they said that location has been having issues with their system (I wish they would’ve told me this before they sent it there) but they would just fax over the order so I can get it filled right away. I told the pharmacy worker that they would be faxing it instead and they replied it would still take 40+ minutes for them to process it. So I could wait or go someplace else.
Since I was there and all of their Christmas stuff was discounted, I grabbed a few gift bags from the 70% off rack, they were all generic, looking red bags. When I go to check out, I was told that two out of the three are full price, Valentine’s Day gift bags. I asked them to be removed from my order, but the clerk didn’t know how to do that and looked around helplessly so I said, forget it and just purchased them all at full price rather than having to wait there any longer.
While exiting that location, another customer came in and asked one of the employees where the pharmacy is. They responded it’s by the pharmaceuticals. How helpful!

Slowest pharmacy ever!!!
Went to pick up amoxicillin for my 2 yr old an hour after we left her doctor appointment giving the pharmacy plenty of time to mix it. Waited in a long line to be told they needed more time. I said I’d wait - the lady said it would take min 20 mins (it’s amoxicillin). So I left and came back 30 mins later - meanwhile I have a miserable screaming 2yr old. I go to pick it up and I’m told “hold on we have to go mix it.” So I waited 10 mins for them to get the prescription ready. I pay and I’m told I need to wait for the pharmacist to come talk to me about the medication. They had me wait for 5 mins and state the pharmacist was on an extended call - I said that we have had amoxicillin before and are aware how to take it!!! Unfortunately this isn’t the first time this has happened to me here..
What a joke! The pharmacy staff is rude and has zero consideration for anyone else’s time. No apologies no urgency. Go elsewhere if you can!