The UPS Store

I don’t know why this location has such low reviews, but I wanted to come balance it out. - It’s a small location right in the heart of Beverly Hills. It’s always very clean and the staff is always nice. - I have a box here and Chris always makes my life super easy with my mail forwarding. No matter what city I am in they make it super easy to maintain having a box in LA. They also have a Key FOB for box renters so you can come after hours as well. - No complaints here! :)

It is by far the best customer experience!
I need to change delivery method but it can only be done through phone.
After about 30mins trying, the agent hung up on me AFTER he had my card information!!!
But Sidney and Solomon isn’t he store helped me the phone again and deal with it by themselves!!!

What better service and kindness can one ask for more than it?
Thank you Sidney! Thank you Solomon! You guys made my day!

Harry is so kind! This is my new UPS store for good! He was so helpful and kind! What an amazing staff you have! And your management must be amazing too! He kept his cool running the whole store by himself on a very busy sunday! He has a great attitude thank you Harry!

Saved me so much trouble and so grateful for the staff there, I messed up and mistakenly got a package sent there without having the chance to set up a box, and they looked out for me and had it set aside for me as soon as I came back a few days after initially inquiring about it. Above and beyond stuff

I was looking for a Shipping store by Rodeo Drive found this one. New The UPS Store friendly service very convenient I had to print and ship packages got it done all in one place. I had to ship an artwork this guys packaged it beautifully very secure. They also do crating. Easy access in and out quickly will recommend this location for businesses who need stuff done quickly and professionally

Sara and Tommy were incredibly helpful with a last minute purchase right before the holiday. Best service I've had from any shipping store.

This place is really great. Ash helped me with all of my needs and went above and beyond. Super great experience and definitely coming back often. Clean place and pleasant experience. Wish them all the best!

Great service, very attentive and helpful

Ari is a huge help! I love the convenience of this location and how helpful and trustworthy they are… thank you!

The younger employee was nice but the older one was extremely rude to me for some reason. I never leave reviews but this experience was so bad that I feel like I need to

Horrible costumer service. The young short guy with attitude and no respect to help costumers.

For a shipping business, it usually opens late!