New Edge Smoke and Vape

Great place with friendly, knowledgeable staff! They helped me choose a new vape, walked me through each device and helped me find the one that suited me best. Will definitely be returning more often in the future.

Very clean and appealing show room, the guy working there was very nice and friendly. Also I got a pretty good deal on a couple of disposables, definitely make this my new spot.

If I could give this shop more than 5 stars I would. It was my first time here, and I felt so welcomed. Jakkie took the time to walk me through options in varying price ranges to make sure I was satisfied with my purchase in the end. She made sure to explain the differences and perks of each product; all while having the most friendliest and considerate customer service. I’ve been to multiple other smoke shops before, but the energy and great selection at New Edge is unmatched. This will be my go to from now on!

Honestly one of the best smoke shops I've seen in quite some time they have amazing prices way better prices than any other smoke shop a human too and they have 1 of the best varieties of vape .

Great staff! Very knowledgeable and helpful. You will appreciate them for sure. Good merch too

love this shop always super clean and they have a wide variety of flavors + items. i’ve been to their other locations and what sets this one apart is definitely customer service. jakkie is always there when i go she is literally the sweetest and is super knowledgeable about everything!! if you want excellent service and/or on-point recommendations definitely call and ask if she’s working!!

I had the best experience ever. The owner is nice, down to earth and they have great deal of products. I recommend this place

I will definitely be a repeat customer! Guy working there knowledgeable and informative, very personable, and not only were prices reasonable but he was willing to cut a deal on some of the more expensive items. Good variety of items for most preferences. Was pleasantly surprised that a small store met all my needs. Also, in the time I was in there, two other customers came in and he not only knew them by name, but knew what they were in there for.

Update: a year later and it is still my first choice. A couple of places might have more selection but they are substantially more expensive, and the quality wouldn't be any better. I stand by my 5 star review.

I love this place…… everything is affordable. They have great customer service and very knowledgeable about their products. They give you valid information to make an informed decision about your purchase. Thank You Cloud Busters!!!!

Very knowledgeable and prices are great.. they have every flavor of juice you can imagine.. salt juice

My experience at New Edge Smoke has always been an easy and professional transaction! Jakkie was so very helpful and really catered to my every needs. I will be coming back just for her hospitality and lovely energy <3

They are very knowledgeable and for a beginner like me that was very valuable. Love the customer service all the employees provide. Pricing is also quite reasonable. I brought my spouse the next day and he was just as impressed. Nadia is beyond delightful- I wasn’t kidding when I told them they’re about to be my new best friends 🤣

I came in here the other day for the first time looking for some juice and Teagan helped me find the perfect one! I will definitely be returning just because of her.

Always great service and friendly staff. Jackie is always very knowledgeable and informative. She knows a great detail about all of the assorted products. Pricing is great. I love this place!

My boyfriend and I visited New Edge Smoke and Vape last night and we had a really great experience. Nadia, one of the customer service representatives was very welcoming, kind and helpful. She was extremely knowledgeable of all of the products and how they work; which was very helpful. This shop is definitely the nicest, cleanest and friendliest smoke shop I have visited in the Houston and Katy area. This is definitely our new spot! If possible I would give them 6 stars!!

I bought my first device from them last night. It had a leaking problem so I took it back. They replaced it with a whole new system. Leaked once again. I took it back and Emily fixed that problem, only for another one to pop out. I was extremely dissatisfied at first but then after spending an hour with Emily and her completely getting my problems with the device fixed. Of course it cost me more money, but I am now completely satisfied. Emily jams down has the most patience and best customer service I have had in a long time! Don’t let her go New Edge, she is a one in a million!

Lyndsey was outstanding with her customer service. I called inquiring about THC-O and she knew the exact product I needed. She even went as far to text me a picture of the product so I could verify it was correct. 10/10 and highly recommend this shop! Satisfied customer yet again!

Rarely do I post reviews but I have to share the gem of a vape shop I have found near my house in a safe area. New nice store and the best customer service I have received in years. Very stocked with a great juice selection. Went back a second time this week and they had already ordered flavors they thought I would like. I love what I do and do what I love and I can tell they to too. Give it a try, you won’t be disappointed.

I'm new to vaping and I have spent hours in other shops trying to find juices that I liked. I probably have 10 bottles that I've bought on the recommendation of other stores and really didn't care for any of them. I went here and told them what I was looking for and within 15 minutes I was walking out of the door with three bottles, all of which are exactly the type of flavors I was looking for. The only problem I have now is deciding which to use first. I hardly ever leave a review for anywhere I go but I had to make this one an exception. No pressure to buy anything I wasn't sure about, and they seemed to truly care about making me a satisfied customer. Amazing customer service, great pricing (I bought two bottles and the third bottle was free) and knowledge of what they are selling. Great place!

Went there to buy a birthday present for my brother, I am very new to the whole " smoke shop" scene, but felt very at ease as soon as I came in. I was welcomed very politely, Nazia, I believe that was her name, was EXTREMELY helpful and attentive! She showed me what would be best for me as she listened carefully to what I told her I was looking for. I would definitely come back! Lots to choose from and VERY REASONABLE prices. Overall great experience!!