The UPS Store

I went into the UPS store Wednesday morning. I was in a hurry, running late for a doctors appointment but Sam made sure to help assist me quickly and efficiently! She’s an extremely hard working girl, not to mention she seemed to be working alone and still managed to be friendly and attentive! Very happy with my experience!

UPS store at Applewood Center in Seneca is a super place to ship from. Fast, courteous service and they take time to explain pricing and options. I highly recommend.

Emma is fantastic. She really goes above and beyond to help customers and keep the place organized. She has helped me a number of times and was always the best!

On 5-10-23 I went to the Seneca UPS Store for information on a return. Emma helped me get the printed document I was looking for to include in my email to the company I had already returned the product to for refund. Hard to deny receiving a shipment when signed for.

Emma was just doing her job. What she’s paid to do. BUT her customer service skills are far beyond her working years. This young lady was a pleasure to work with and I will be hoping Emma is there the next time I go to the UPS Store in Seneca.

I had sent out a package of beautiful Precious Moments Figurines to as a new baby gift. They were wrapped extremely well in green bubble wrap and when they were delivered to the recipient the box looked as though someone sat on it and crushed them all . I called the UPS store in the Applewood Shopping center in Seneca South Carolina and was so fortunate to deal with an extremely knowledgeable young woman named Rachael. She walked me through the entire process with great ease. She knew every answer to each of my questions. I called her today and found out that the case has already been settled and also taught me about taking out more insurance and explained how truly reasonable it is.
Every work environment should be as fortunate as this store is to have an employee like Rachael. She is not only an exceptional employee but kind, reassuring and a true asset to UPS. It was a joy working with such a wonderful person.

Emma was so helpful and wonderful! She helped me make the best choice for my fragile package and packed it beautifully, all while handling multiple customers on a busy early Friday morning. Thank you, Emma!

I went to the UPS store today in Seneca to mail two packages in which I needed a box and extra bubble wrap. Lily went above and beyond today to help me. She smiled the entire time and made sure everything was correct for mailing. I look forward to her helping me in the future.

I’ve only ever had great experiences with the Seneca store! Thank you for your efficiency and ability to deal well with long lines (everyone needs to return or ship a package at the same time)!

I have never had any issues with my transactions here. It is a small store and does tend to get very busy, especially during the holidays so taking a look at their busy hours is very useful if your punched for time. I have always found the staff to be pleasant and helpful; Like Megan, who was very helpful while helping me locate a package gone MIA (at no fault of UPS) quite recently.
Plan your stop accordingly and you should be in and out in no time!

Taylor did a great job with my notary and the rest of the staff was also super friendly and helpful. I just wish I had known they did 2x2 passport pics! I would have gotten better and quicker service than what I got at Walgreens. Thank you ladies!

A very sweet lady that goes by the name of Sam helped me with my Amazon return packages. She did a wonderful job at helping me get squared away.

A very sweet employee took his time to make sure my Amazon return was done correctly and saved me from losing $20+ because of a bar code mix up! I appreciated that very much!

I am very pleased with the service I received today. I had 2 sweet and caring young ladies helping me. These two ladies are a great example of great workers and service. Thank you Ashley and Taylor.

Taylor is great! Helps me out every time I am in on all shipments. From amazon returns, my work shipments, or international shipping. Excellent customer service :)

The UPS Store of Seneca is the best! Every time I’m there, they are so patient and helpful. Many thanks to TAYLOR who helped me with several returns last week.

The ladies Taylor, Janet and Emma go out of their way helping me. I just appreciate their effort and their kindness in helping me have a good day. Nothing like I have had ever before.

I just want to brag on Rachel. She was awesome! Rachel was friendly, professional and worked with me patiently and with a smile. Thank you so much for your help!

Went to UPS and Taylor was amazing. She provided me with all the services I needed and was pleasant and helpful. Had no idea how many services were available !

The staff here is unmatched. They also give quick, personalized service- no matter the customer need. They took care of a special printing project after a death in our family. They were empathetic and offered a generous discount, considering the circumstances. The print job was beautiful as well. Many thanks for the great experience.

The associates were very friendly and professional.