JCPenney

Staff made me feel welcome in all departments. Really I was all over the store. Super reasonable prices on home items. My go to store. Clean organized.

Ms. Edwards in the salon is the best stylist! Book with her!

Came to get portraits done and RANDA was awesome!! She was patient and suggested poses for our awkward photos we did! I got the membership so I can get more portraits without paying a session fee!

Love em! I placed an order for pickup. It was ready in 2hours. Oh and they have the best sales in Linen and Bedding. The coupons also help. If you was the best pricing shop JCP Online..Always better buy. You can pickup or ship to the store..Love it!!

New to the area and this was my first time at this store. Very good experience because of the staff! I was very impressed with the clothes. I forgot how great JCPenneys style and variety is. I'll definitely be making this my preferred store.

Friendly floor workers and cashiers, great merch, very clean store. I stopped here to use clothing vouchers and the cashier was very friendly throughout the transaction, very patient and helpful even though it took a bit longer than a regular transaction. Great location as well! I was so surprised at how many items were on sale, I saved so much!

Great clothing with great prices! Also have plenty of easy access fitting rooms. Bought a nice pair of pants discounted for $25.00!

My favorite store! The store was real clean no clothes off the racks, etc. very tidy. Price's were great. The cashier had a smile and welcomed us. We will be back for sure.

Got a great deal on jewelry!!

Young man at checkout helped us tremendously ... He showed us how to set up app so we could use 20%off coupon. He saved us almost 90 dollars on school clothes . Great staff .

They always have sales. I don't like the buy one get another half off. I like the discount on the tag and not forced to purchase something else to get discount. J C Penny was awesome at Christmas time. The girls loved their gift cards I purchased at Xmas time there.

Friendly service, attentive employees

Always like shopping at JC Penny's excellent quality of clothes. All the trending brands and most of the time you get at least a 20% discount when using ur JCPenny card. 👍❤❤❤

I hadn't shopped inside a JCPenney in years, so I didn't know what to expect. I was there to purchase sunglasses I'd seen online. I was greeted at the door with a fun scratch off coupon, the store was well stocked and clean, and the employees were quite helpful. The check put process was very quick. I was mostly surprised by the sales. They had some pretty big discounts and combined with the scratch off coupon, I saved more than I spent. I've been back twice already!

I went to the store to pick up something I had ordered online. The lady at the service desk was very helpful and even offered to open the package for me! The store was very clean and organized!

When i asked the cashier for price check, she enthusiastically stated yes and was also able to check me out. In need of more people like her. (store 2883 time: 12:50pm Assoc:0181)

Even through the store was extra packed with shoppers the staff was very helpful and friendly. They made our shopping experience move by fast... And had great sales and deals

Had a cut and color by Keisha in the salon yesterday and I absolutely love my hair. Keisha is so professional and knowledgeable. She is the best!

This JC Penney is very clean and at this time are having Black Friday sales. The store was a bit crowded and the line to pay was long but it moved quickly. Great place to shop.

This 5 Stars rating goes to JCPenny @2500 Smith Ranch Rd. , Pearland, TX 77584 and not to Online Sales. A certain Ms. Mary today at the Online Pick Up counter so we'll resolved my issues and showed understanding and willingness to assist I would have cancelled all forthcoming order had it not for her. Online customer care sucks and deal with customer concern as if they are the only place to go. The person I spoke to refused to honor the price they quoted and asked me to pay more or cancel. Obviously I cancelled the order and vowed to cancel all others in transit to the store. Ms. Mary is the kind of person that cultivates friendly relationship with customers continue to shop with this location. Online customer service don't care!